Dalton Baker | Page 2

The team over at Honda windward are so friendly and very patient. I was very pleased with the service I received. patient. I was very pleased with the service I received. More

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Always great service when we take our carbs in, very professional and knowledgeable staff answering all of our questions. professional and knowledgeable staff answering all of our questions. More

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Honda Windward has always given me excellent service and the people are really nice. I recently moved to the other side of Oahu , but still drive across the mountain to their service department.. the people are really nice. I recently moved to the other side of Oahu , but still drive across the mountain to their service department.. More

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Accommodating, friendly staff, efficient service and reliable. All great characteristics which have made me return to this particular dealership for many years. reliable. All great characteristics which have made me return to this particular dealership for many years. More

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I took my car in to be serviced, I waited in the waiting area for 4+ hours, when I went to check out and pick up my car the person who drove my car around handed the person at the desk my keys and the fob w area for 4+ hours, when I went to check out and pick up my car the person who drove my car around handed the person at the desk my keys and the fob was completely broken in half falling off the metal part. The person at the desk grabbed the keys and started to try and put them back together, he then asked me to wait outside and claimed he could fix it. About ten minutes later he came out and asked me for my key ring and put the fob back on it. I had to leave right away, but upon better inspection I noticed that the fob was cracked in multiple pieces and had to be super glued together. When I called to report what had transpired I was told the operations manager was not there and directed to leave him a voicemail. He did not call me back so I called again, then he was off for that day, and I was told to call back the next day. Later on, another person called me back and asked if I had a spare, then said that the operations manager told him to offer me a discount on another key. I felt they should replace my key since they broke it, so I said no thank you. That’s over $100 for something I am not responsible for. They told me to call back if I wanted to speak to the operations manager but they did not think he would replace it. Epic fail, I will not be returning to Honda Windward and I will be calling again until I get to speak with the manager!!! More

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The service department has been exceptional everytime we have utilized their service. While stationed in HI, we will use them. have utilized their service. While stationed in HI, we will use them. More

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I would like to thank Dalton and Justin for having outstanding CUSTOMER SERVICE! They go out and beyond in accommodating request! Thank you both for a job well done! HONDA WINDWARD, YOUR THE BEST outstanding CUSTOMER SERVICE! They go out and beyond in accommodating request! Thank you both for a job well done! HONDA WINDWARD, YOUR THE BEST More

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Great service every time. They always have the knowledge and the can do attitude to get the job done They always have the knowledge and the can do attitude to get the job done More

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Best service team ever! Always helpful and friendly. Takes the time to explain everything that was done for your service /repairs. Always helpful and friendly. Takes the time to explain everything that was done for your service /repairs. More

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Being relatively new to the island and experiencing an unfortunate mishap with my vehicle led me to this dealership which came highly recommended by local ohana as well as others new to the island (transp unfortunate mishap with my vehicle led me to this dealership which came highly recommended by local ohana as well as others new to the island (transplants). All of the staff to include the Finance Manager-Juan and my salesman were incredibly kind and professional and very confident in the fact that they would be able to assist with my most challenging circumstances AND they mostly certainly did. I am most grateful 🙏🏽 for their compassionate and kind service, it has made the world of difference for me and my family. We were able to purchase a beautiful and reliable vehicle that is perfect for us and is serving us well!!! KUDOS 👏🏼 to all of staff at Honda Windward (including service dept who are also exceptional 👏🏼 (Service Manager also took great care of me)! Top notch dealership! More

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