Dale Roeglin | Page 23

Dale Roeglin is a top notch Lexus employee We have purchased two used vehicles from Dale Roeglin over the past 6 years. Dale is an outstanding Sales person. He is conscientious, honest, and put We have purchased two used vehicles from Dale Roeglin over the past 6 years. Dale is an outstanding Sales person. He is conscientious, honest, and puts the customer first at all costs. He makes sure that the vehicle that you are buying is prepared as if he were buying it for himself. Dale deserves a FIVE STAR rating. The dealership is also a great place to purchase vehicles. They sell quality reliable vehicles at reasonable prices. I would recommend Dale Roeglin and Lexus of Brookfield to anyone who is considering buying a vehicle. More

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Great tech experience! “Lexus Wade” patiently walked me through the entire tech set up of my new RX. He clearly knew his stuff inside and out. He knew about previous year mo “Lexus Wade” patiently walked me through the entire tech set up of my new RX. He clearly knew his stuff inside and out. He knew about previous year models of the RX as well, to help with comparisons. He was a pleasure to work with and I highly recommend him and the entire dealership! More

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Great Experience with Kevin Bell! Kevin was great to work with. He was very knowledgeable, very willing to go the extra mile in helping us and very pleasant to deal with. Kevin was great to work with. He was very knowledgeable, very willing to go the extra mile in helping us and very pleasant to deal with. More

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Excellent and Positive Experience I enjoyed my last Lexus so much that I got the same model again. The dealership is so easy to work with that it made it a positive experience. Wade I enjoyed my last Lexus so much that I got the same model again. The dealership is so easy to work with that it made it a positive experience. Wade made the new technology easy to understand and is very knowledgeable and easy to work with. More

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Above & Beyond Exceptional! From the moment we walked in the door at Lexus of Brookfield, we were treated exceptionally well. We honestly weren't sure what type of SUV we were go From the moment we walked in the door at Lexus of Brookfield, we were treated exceptionally well. We honestly weren't sure what type of SUV we were going to purchase, but after seeing and sitting in the Lexus at the Auto Show, we really wanted to check out the Lexus. We were greeted with a smile and handshake by Dale Roeglin. His energy and genuine love of his products beams through his smile. He answered every question. He made us feel like we would truly be cared for by their dealership. When we left the dealership (without purchasing), we felt like we really wanted to purchase our vehicle from Lexus of Brookfield. By the time we got home, we called Dale back and told him we were REALLY interested in the 2018 pre-certified 300 NX that he had shown us. Mind you, we almost bought the 2019 but realized that the 2018 had everything we needed and with only 9K miles, it was a beautiful vehicle with a great price. Fast forward a couple days, and we returned to purchase our vehicle. My husband, who ALWAYS gets buyer's remorse when he makes big purchases, had NO buyer's remorse! No tossing and turning...he slept like a baby!!! No questioning if he was doing the "right thing." When we picked up our vehicle, it was spotless. The service department had it looking brand new. The bow on top and roses were over the top AMAZING! Jordon Klein filled us in on all the details in the finance department. Wade Schumacher explained all the basics inside the vehicle....in layman's terms so we could understand it! Wade made us feel comfortable with all the electronics and controls. We were introduced to just about everyone! Thanks to Dale Roeglin and everyone at Lexus of Brookfield, we came as potential buyers and left as family! By the way, the car is super comfortable, beautiful, and everything we could have ever dreamed of! We LOVE it! More

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Loving my Lexus! I was so grateful for Lexus Wade! He took so much time with me to review all the new technological options available in my new Lexus. He made learni I was so grateful for Lexus Wade! He took so much time with me to review all the new technological options available in my new Lexus. He made learning technology fun. I hadn't bought a new vehicle in many years, so I really appreciated all the time he took to make me feel comfortable with the technology of a new car and having everything set and personalized for myself before I left the dealer. A shout out to Dale and all the staff for detailing my vehicle and making sure I was able to leave with my car the same day. It was a long day, but all the staff were very supportive and attentive while I was there. I am really loving my Lexus! More

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Great Experience I had such a wonderful time at this place! Everyone was great and professional. They all made my experience amazing and couldn't ask for better custom I had such a wonderful time at this place! Everyone was great and professional. They all made my experience amazing and couldn't ask for better customer service. More

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Exemplary Service Dale, Jordan and Wade.....what a team! I cannot say enough to describe the top notch service and treatment I received when purchasing my first Lexus. Dale, Jordan and Wade.....what a team! I cannot say enough to describe the top notch service and treatment I received when purchasing my first Lexus. Dale went out of his way to accommodate my schedule and crazy cold weather. Jordan was very friendly and knowledgeable. Wade is truly tech savvy.....his humor and enthusiasm for teaching is amazing. What a wonderful car buying experience. My appreciation and thanks to each of you. More

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Awesome First time buying a Lexus and was very impressed from the dealership to Dale the salesperson to Wade in technical support. Will be buying future cars First time buying a Lexus and was very impressed from the dealership to Dale the salesperson to Wade in technical support. Will be buying future cars from Brookfield of Lexus again. Keep up the great service! More

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Exceptional Customer Service We went into the Lexus of Brookfield to look at a RC350. They did not have that available for a test drive. There was a RC300 in the showroom. While w We went into the Lexus of Brookfield to look at a RC350. They did not have that available for a test drive. There was a RC300 in the showroom. While we were meeting with Joe, he left his office for a minute and immediately they were clearing out cars so we could take it for a ride. Everyone smiled as we drove away. Execellent Customer Service! Jim from Richfield More

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