Dealership Experience
22 yrs, 2 mos
Industry Experience
23 yrs, 9 mos
Specialties & Trainings
GMC Truck Specialist
25 Reviews
Write a Review25 Reviews of Dale Rains
March 28, 2022
The customer service is really good they are all friendly they will work with you to make sure you get what you want they will work with you to make sure you get what you want More
Other Employees Tagged: Ryan Robinson
August 25, 2021
I had a life changing experience at stoops ! Dale made sure he explained every bit of the process to me and helped me understand everything he was doing ! He showed me how dedicated he is to helping peopl sure he explained every bit of the process to me and helped me understand everything he was doing ! He showed me how dedicated he is to helping people like me drive home in a nicer newer car ! Chris in finance helped me understand all of the things I was purchasing and really made my finishing steps easy and fun at the same time! Henry and Cory worked very hard to help work a deal for me! I also want to thank Todd for helping me with my trade in solutions and doing everything he could for me ! My overall experience showed me how dedicated everyone is on the Stoops team! Thank you everyone who was involved in helping me drive a nicer newer car! More
Other Employees Tagged: Henry Fallis , Chris Abades, Hayden Castor, Cory Ross
November 22, 2020
Customer service was excellent! Both Dale and Chris explained everything so well to us. I now understand why my Aunt is a repeat customer of Dale and Stoops after the great experience we had purchasin explained everything so well to us. I now understand why my Aunt is a repeat customer of Dale and Stoops after the great experience we had purchasing our 2018 Equinox More
Other Employees Tagged: Chris Abades
October 04, 2020
They went out of their way to find me the exact vehicle I was looking for. No hidden fees, smooth and fast experience! Dale Rains was great! was looking for. No hidden fees, smooth and fast experience! Dale Rains was great! More
Other Employees Tagged: Ryan Robinson
August 01, 2020
They were the nicest people they will help you with anything you need and they make sure you know everything about the vehicle before you leave I will go there to get all of my vehicles for now on anything you need and they make sure you know everything about the vehicle before you leave I will go there to get all of my vehicles for now on More
Other Employees Tagged: Chris Abades, Todd castor
June 19, 2020
My experience could not have been better. I went in looking for an SUV. I was shown all of the various models. We were walking by a Regal GS and I remarked it looked nice. The salesman, Dale Rains, had looking for an SUV. I was shown all of the various models. We were walking by a Regal GS and I remarked it looked nice. The salesman, Dale Rains, had me sit in it as he told me the car’s various features. Before long I was wanting a Regal. He investigated what colors were available. Swapped out with another dealer to obtain the car in the color I wanted. Due to the pandemic Dale came to my home to sign the paperwork. The car was delivered to me at our house. It had been completely detailed and sanitized. All the options were on it that I wanted. The finance lady had called and this was all taken care of over the phone. The whole experience was much better than going in and waiting. In fact, I hope this service continues. It was a much more efficient use of my time. Everything was orchestrated superbly. Mr.Dale Rains kept me informed every step of the way via texts. This 21st century way of purchasing a vehicle. Good job! More
Other Employees Tagged: Chris Abades