DANIEL FLORES | Page 2

Satisfactory Transaction Experience was very satisfactory. Kevin and Daniel were very easy to deal with. The overall experience was very good The dealership by being open l Experience was very satisfactory. Kevin and Daniel were very easy to deal with. The overall experience was very good The dealership by being open late hours made it easy for us to meet with them. More

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Great dealership This will be my 3rd car I purchase from this dealer. The staff is absolutely great. The selection of cars is large.... everyone you speak with is alwa This will be my 3rd car I purchase from this dealer. The staff is absolutely great. The selection of cars is large.... everyone you speak with is always nice and courteous... More

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Awesome experience! I had the best experience at Rick Case Volkeswagon. They were so nice and efficient that it didn’t seem like we were dealing with purchasing a car. I I had the best experience at Rick Case Volkeswagon. They were so nice and efficient that it didn’t seem like we were dealing with purchasing a car. I think it was the shortest time I’ve ever spent dealing with leasing a car and the least stressful. Great dealership and I will recommend them to everyone! More

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Great service! A blessing I appreciate very much the way the manager Sam Borges received us and service us when we needed to select our car. It was fast, great service speciall I appreciate very much the way the manager Sam Borges received us and service us when we needed to select our car. It was fast, great service specially when he pointed us to Vicente Lopez to show us the different SUVs and a great description of these, differences and advantages of each one so we could chose the right one! Thank you very much! More

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Outstanding I would like to take this opportunity to mentioned that. !This is exactly how it is supposed to be ! If you are fortunate enough to get a sales per I would like to take this opportunity to mentioned that. !This is exactly how it is supposed to be ! If you are fortunate enough to get a sales person like "Mauricio De Francisco" You just landed on great hands who are willing to go the extra mile for you making your buying/leasing experience the way it's supposed to be. Trustworthy, professional and polite, attentive to your needs are just a couple of his attributes. I feel very very lucky to have you as our sales person, who never rushed or create any pressure whatsoever. I really appreciate that you kept your word, and my final price was exactly as negotiated with no last minute surprises. !!!Thank you Mauricio De Francisco !!! More

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Friendly and reasonable had a very good experience Fast and easy experience Vicente helped me to stay in budget Daniel was very efficient in finance Will recommend my friends to this dealer thanks Fast and easy experience Vicente helped me to stay in budget Daniel was very efficient in finance Will recommend my friends to this dealer thanks More

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Outstanding at Every Level After very unpleasant, & highly unprofessional experiences at the Miami VW dealerships, Rick Case was highly recommend to me. Jennifer (Intermet/Cust After very unpleasant, & highly unprofessional experiences at the Miami VW dealerships, Rick Case was highly recommend to me. Jennifer (Intermet/Customer Service) started what turned out to be an exceptional experience. My Sales person...Frank Elie was so very thorough, ensuring my proper selection (my 1st VW)... His patience, knowledge, & professionalism was greatly appreciated. Finance Manager...Daniel Flores was equally exceptional...ensuring my total satisfaction. Walking into Rick Case, VW...there's a positive energy...employees are motivated and driven. I couldn't help but to get caught up in this positive atmosphere...and purchasing a new car is a stressful experience, so this "vibe" was a refreshing Dealership change. Thanking everyone at Rick Case VW. I love my 2018 VW Beetle/Dune!! Leslie Blazys More

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