Crystal Macalinao
Crystal Macalinao at NJ State Auto Used Cars
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Crystal Macalinao | Page 3

Office Manager

NJ State Auto Used Cars

406 Sip Ave.
Jersey City, NJ 07306

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5.0
35 Reviews

I've been with this company for over 15 years for a reason. The treatment of staff extends to our customers. We value your business with us and would like to make sure that your purchasing experience is one to talk about. We ship cars nationally and internationally. If you need a quote please call us so that we can deliver your car right to your door!

Dealership Experience

16 yrs, 10 mos

Industry Experience

16 yrs, 10 mos

Languages Spoken

English English

Tagalog Tagalog

5.0

35 Reviews

Write a Review

35 Reviews of Crystal Macalinao

April 12, 2017

Dealership Rating
Employee Rating

Dealer backed out of ebay car aution sale. Dealer posted 2014 Mazda CX-5 as a no reserve auction on ebay and then refused to sell the vehicle for the winning auction price. I thought when som More

by purp09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: EBAY sales manager

Apr 12, 2017

NJ State Auto Used Cars responded

As per Ebay Policy that can be found on this link: Policy overview A non-binding bid is a bid that shows a buyer's interest in purchasing an item, but it doesn't create a formal contract between the buyer and the seller. All bids made in the Real Estate and eBay Motors vehicles categories are considered non-binding. In most cases, a bid on eBay is a legally binding contract between the buyer and the seller. Due to state laws and the complexities of real estate and vehicle transactions, bids in those categories are non-binding.

Apr 12, 2017

purp09 responded

So because of state laws and complexities of vehicle transactions ebay can not inforce the normal rules used for every other auction and the dealer gets to back out of any agreement they don't like. The dealer should be so proud of being legal right but morally wrong.

Apr 13, 2017

purp09 responded

eBay can't force you to comply with the deal you agreed to but they certainly don't applaud it. Do you think they want everyone to start backing out of deals. Stop with the "it's eBay's policy" argument and admit you messed up an stuck it to your customer.

March 08, 2017

Dealership Rating
Employee Rating

Feeling like family, Had a great experience, expecting to get a totally impersonal treatment, I was very pleasurably surprised as to how welcomed my son and I felt. Bruno More

by Mkcenso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bruno Martins, Paulo Sousa

Mar 08, 2017

NJ State Auto Used Cars responded

Thank you.

January 25, 2017

Dealership Rating
Employee Rating

Great I had a Very good experience with the dealer here- they got me my first car and made it happen very quick. They promised I would leave with a car and More

by Lolabouli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ezzy Elsaeidy , Paulo Sousa

Jan 25, 2017

NJ State Auto Used Cars responded

Thank you.

January 20, 2017

Dealership Rating
Employee Rating

Amazing Customer Service Very pleased with the service and very glad to have the car we wanted! Will highly recommend jimmy/dealership for anyone we know in the market for pur More

by Slopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Roldan, Paulo Sousa

Jan 20, 2017

NJ State Auto Used Cars responded

Thanks :)

January 06, 2017

Dealership Rating
Employee Rating

Bruno is awesome Today I am driving home with a Mercedes Benz 2013 as my first car thanks to Bruno! YAY! Customer service is so superb. Worked really well with me and More

by Victoria1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bruno Martins, Paulo Sousa

December 11, 2016

Dealership Rating
Employee Rating

The lot was loaded with a beautiful selection of vehicles I walked onto the lot and was given a variety of selections, and ended up leaving with I wanted with the help of a highly experienced car sales rep. I More

by laben29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ezzy Elsaeidy , Paulo Sousa

August 29, 2016

Dealership Rating
Employee Rating

Very professional very nice to deal with Great experience will definitely recommend them Jimmy was very nice from the time enter the building took his time and got my the car I wanted More

by Robmil20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Regis Larkin, Jimmy Roldan

Aug 29, 2016

NJ State Auto Used Cars responded

Thank you very much.

July 30, 2016

Dealership Rating
Employee Rating

So happy I've been searching for a car for months with no luck because every dealer had been sketchy until I met Ezzy and Paulo at NJ State Auto Auction. My h More

by Lauren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ezzy Elsaeidy , Paulo Sousa

May 21, 2016

Dealership Rating
Employee Rating

Excellent deal for me Steve was extremely helpful In guiding us through out the process We have got a good deal and got a decent price negotiation Thanks a lot More

by Sastry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stevet Ortiz

May 21, 2016

NJ State Auto Used Cars responded

Thank you.

April 01, 2016

Dealership Rating
Employee Rating

Got the car I wanted at a great price. The salesman Ezzy was very helpful and patient. Got me the 2011 Honda Pilot I wanted at a good price. They have a huge variety of cars, all very clean More

by rich2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ezzy Elsaeidy , Paulo Sousa

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