Courtney Wilson | Page 3

Great service advisor, my first time service here, finish quick and clean, better than what I expected. quick and clean, better than what I expected. More

by Zhilong zheng Verified Customer Verified Customer

Helpful 0

Report | Print

It's a great dealership! I love the customer service. About to pay my car off. I love the customer service. About to pay my car off. More

by marnitacook Verified Customer Verified Customer

Helpful 0

Report | Print

Everybody was so nice and helpful. It didn't take long for the service they did on my car. It didn't take long for the service they did on my car. More

by ray.chandra Verified Customer Verified Customer

Helpful 0

Report | Print

Great service. Very informative. It was an easy process. I was surprised at the BoGo offer Very informative. It was an easy process. I was surprised at the BoGo offer More

by ABATTON88 Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome service and people at this location. I love this location. I would recommend to anyone I love this location. I would recommend to anyone More

by alexandria.warren4 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service. The office staff was very cordial and responsive. They were all very professional and were great to deal with. The office staff was very cordial and responsive. They were all very professional and were great to deal with. More

by jadsmith59 Verified Customer Verified Customer

Helpful 0

Report | Print

I can only speak about service department and parts department, they were both very helpful and professional, will definitely recommend them to friends , the service preformed was quick and very thoro department, they were both very helpful and professional, will definitely recommend them to friends , the service preformed was quick and very thorough and parts manger was very professional and answered all my questions More

by RWB2901 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! The manager and staff were friendly and informative. Explained my service in detail, provided transport after my service was completed. Finished the The manager and staff were friendly and informative. Explained my service in detail, provided transport after my service was completed. Finished the service in a timely manner; though I know they were very busy. Highly recommend anyone to let them take care of any automotive needs you require. Greatly appreciated. More

by renwickslaughter Verified Customer Verified Customer

Helpful 0

Report | Print

Very courteous staff, quality service/work , clean and professional atmosphere. I've always used this dealership for all my Nissan needs professional atmosphere. I've always used this dealership for all my Nissan needs More

by rocketgranger22 Verified Customer Verified Customer

Helpful 0

Report | Print

Car would decelerate when pressing accelerator. Misdiagnosed once and after almost four months still no diagnosis. Was given 4 or 5 loaner cars. Last loaner car I drove for a month or so. Called Misdiagnosed once and after almost four months still no diagnosis. Was given 4 or 5 loaner cars. Last loaner car I drove for a month or so. Called to check on my car repair status and mentioned the loaner. Service advisor thanked me profusely for letting them know I had their loaner as they did not log it out and could not find it. I got part number of back ordered part from parts advisor and called another dealership to check availability and was told it was in stock and had to be ordered a certain way or it would not ship. Called Serra parts advisor back to inform him. He got the part coming right away. Mind you, this was weeks after the initial parts order was placed. Sold the car back to Serra and decided to buy from another dealership. Loved my 2015 Rogue so much I bought the 2020 Rogue but unfortunately could not be diagnosed properly and repaired. I commute 100 miles per day so driving a car on the interstate that decelerates when you press the accelerator is a safety hazard and is why I do not drive a Nissan today. More

by As796 Verified Customer Verified Customer

Helpful 0

Report | Print