Court Courtney | Page 24

We entered your dealership on July 4th to purchase a vehicle. A gentleman or a scholar, your choice, greeted us with a smile and an elbow. His name was David. He asked us what we were looking for and to vehicle. A gentleman or a scholar, your choice, greeted us with a smile and an elbow. His name was David. He asked us what we were looking for and took the time to listen and help us find the perfect vehicle. During the test ride, he was very informative and honest. During the negotiation process, he was honest and informative going over the options. From elbow to delivery David was extremely professional and helpful. If I had to place a motto to David to recap our experience, it would be “never let good become good enough”. I believe this really recaps in David’s salesmanship, character and willingness to meet the “Rusty Wallace experience” Thank you David and everyone at Rusty Wallace. More

by THEDRICKFG Verified Customer Verified Customer

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Just wanted to thank everyone at the dealership for being so kind and patient considering we had to bring our special needs child with us. It was a pleasure to do business with Rusty Wallace KIA and they did so kind and patient considering we had to bring our special needs child with us. It was a pleasure to do business with Rusty Wallace KIA and they did exactly what we were told they would do. Everyone was helpful in our purchase of a new KIA Seltos. More

by TDUNC40 Verified Customer Verified Customer

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Very friendly and worked very hard to get the job done. Gave us information every step of the way. Will definitely be back one day. Gave us information every step of the way. Will definitely be back one day. More

by dcboaz13 Verified Customer Verified Customer

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Excellent very efficient. Corey Husketh was great, very informative and helpful. He was very professional, did a great job. Always great service at your facility, love the Te Corey Husketh was great, very informative and helpful. He was very professional, did a great job. Always great service at your facility, love the Telluride. More

by LINDAKOELMEL Verified Customer Verified Customer

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I'm in the middle. Because Sales was great. Service not so much. If a check engine light keeps giving signals that something is wrong with the coolant system I shouldn't have to bring it back multiple time so much. If a check engine light keeps giving signals that something is wrong with the coolant system I shouldn't have to bring it back multiple times for you to figure it out. And I definitely shouldn't find the coolant reservoir bone dry after you changed the coolant sensor. Still to be told - there's nothing wrong with it after I fill it up with coolant myself and you check it after. Wonder if perhaps it was drained and not replaced at the previous visit. A car with a little under 51,000 miles on it should not be jumping up to 6,000 RPM and struggling to accelerate on the HWY... so when I bring it to you.. you shouldn't tell me there's nothing wrong with it. I felt completely unsafe keeping that 2016 Kia Soul. So I traded it in somewhere else. And will have my new vehicle serviced somewhere else. More

by JenBell1211 Verified Customer Verified Customer

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Great to work with folks who are not pushy or pressure you into purchasing a vehicle. Helpful in explaining all options and functions. The entire experience from initial contact to finalizing the purcha you into purchasing a vehicle. Helpful in explaining all options and functions. The entire experience from initial contact to finalizing the purchase was done professionally and timely. I would recommend Rusty Wallace Kia on Alcoa Highway to anyone. Thanks to the entire team! More

by damrowbd@msn.com Verified Customer Verified Customer

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I've not had much dealings with the Alcoa location as we bought our other van at the Callahan store and had it serviced there. But I'm sure if they're as good as Callahan, I should have good relations with bought our other van at the Callahan store and had it serviced there. But I'm sure if they're as good as Callahan, I should have good relations with them. More

by Joel Verified Customer Verified Customer

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This dealership did everything they said they would do and more. They actually went out of their way to help solve a problem with my trade-in that they did not have to do. Brian, Terry, and Cort were espe and more. They actually went out of their way to help solve a problem with my trade-in that they did not have to do. Brian, Terry, and Cort were especially helpful. More

by PNJJULIAN Verified Customer Verified Customer

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Everyone absolutely wonderful! They were able to take care of all the problems and was really quick. Thank you for all your help. We will return care of all the problems and was really quick. Thank you for all your help. We will return More

by CHRISANDTARYN Verified Customer Verified Customer

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Have been happy with the service Dept. They are great to work with as an auto dealer. Would recommend them highly to others. I have gotten awesome service from them compared to the poor service received at work with as an auto dealer. Would recommend them highly to others. I have gotten awesome service from them compared to the poor service received at Parkside. More

by turnerbill Verified Customer Verified Customer

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