Corene Jairala | Page 7

Worse experience w any dealership I have been in the automotive and insurance claims industry for over 12 years. I moved to the Orlando area less then a year ago. Someone else hit my t I have been in the automotive and insurance claims industry for over 12 years. I moved to the Orlando area less then a year ago. Someone else hit my truck. So I went to a GMC dealership since I have a 2017 GMC. There is no chance I would ever recommend anyone to go to this dealership for body or service work. There were so many issues.... 1. It took over 3 weeks to get my truck fixed. 2. The representative that started to help me quit and I was never called and updated on my truck I had to call multiple times just to get a response. 3. The work that was done to my truck was a C- level work at best! I worked at a dealership so I know what I am actually looking for. 4. The management told me I could not take my own truck until I paid the balance that insurance had to pay. So my truck after 3 weeks cost me additional $250 because the staff didn’t do there job and fight for the customer. 5. I had to point out bubbles, body lines didnt line up (2 different times I pointed them out) I will end taking my truck to another GMC Dealership that has quality team to fix what is still not lining up correctly. And I will send this bill to this dealership and hopefully they pay that. More

by acoit2616 Verified Customer Verified Customer

Helpful 0

Report | Print

Smmoth and Easy Very professional. Car done as promised. not a very long wait. Comfortable waiting area. Will definitely bring my car back again. Smooth running serv Very professional. Car done as promised. not a very long wait. Comfortable waiting area. Will definitely bring my car back again. Smooth running service department More

by nittanylioness76 Verified Customer Verified Customer

Helpful 0

Report | Print

Vehicle Service Buick Service & Customer Service is great. They are respectful, friendly and good advisers. They help with customer needs of being comfortable in thei Buick Service & Customer Service is great. They are respectful, friendly and good advisers. They help with customer needs of being comfortable in their vehicle. I would refer Buick to another More

by LOVE_4EVERJESUS Verified Customer Verified Customer

Helpful 1

Report | Print

Jake got me in for oil change & 60,000 mile check up. Jake in the Service Department is great to work with and honest! He knows that I am a Realtor and I am very busy. He sets up my service calls and gets Jake in the Service Department is great to work with and honest! He knows that I am a Realtor and I am very busy. He sets up my service calls and gets me in and out so that I don't miss work. More

by MEPOILLION Verified Customer Verified Customer

Helpful 0

Report | Print

Orange Buick Dealership - Great job on my 2013 Yukon XL Everyone was very friendly, helpful and knowledgeable. I was hit by a 22 year old at a red light in Tampa Florida, and the back-end of my 2013 GMC XL Everyone was very friendly, helpful and knowledgeable. I was hit by a 22 year old at a red light in Tampa Florida, and the back-end of my 2013 GMC XL had to be replaced. The initial parts that were sent to the dealership did not work out for some reason, or didn't fit, so they had to order new parts. My car was at the dealership for 4 weeks all together, but the end result was AWESOME and worth the wait! I did not use a rental car, but preferred using my other GMC. I really liked the fact the GMC dealership drove me back home and also picked me up on the day my car was ready, as my family lives out of state and out of country, this way I did not have to hire a taxi. I highly recommend Orange Buick Dealership and Repair Shop for their extraordinary and friendly service. I am buying all my future cars from them - God bless Elaine S. Orlando FL, CEO manukahoneyusa.com More

by MANUKA Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent Service Department - Robert Cicero is the best! We have been taking our vehicles to Orange Buick since we moved to Florida twenty years ago. Robert Cicero is the best Service Consultant we have eve We have been taking our vehicles to Orange Buick since we moved to Florida twenty years ago. Robert Cicero is the best Service Consultant we have ever had the pleasure of doing business with. Robert is very friendly and knowledgeable. We know he will keep our car service up to date to avoid breakdowns on the road. Robert will recommend the services that are needed and make sure they are done right. We have purchased two vehicles from Orange Buick. We highly recommend Robert Cicero, the members of the Service Department, Sales Department, Parts Department, and other members of the staff. More

by Steve, Judy, & Lindsey Verified Customer Verified Customer

Helpful 0

Report | Print

Repair for a dent in my new Acadia My new car was denting in a Publix parking lot and I was devastated. Took it to 3 places for estimates and your collision shop had the best price. Br My new car was denting in a Publix parking lot and I was devastated. Took it to 3 places for estimates and your collision shop had the best price. Brought the car in and was done as promised and the job was superb. Also had the car detailed when the repair was done, and the detailing crew did a marvelous job. Kudos to everyone involved for making this a painless process. More

by nittanylioness76 Verified Customer Verified Customer

Helpful 0

Report | Print