Clayton Prescott
Clayton Prescott at Acura Columbus
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Clayton Prescott

Service Advisor

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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4.9
168 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Service Writer and Consultant

Business Development Center Sales Administration

View more specialties & trainings
4.9

168 Reviews

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168 Reviews of Clayton Prescott

April 18, 2024

Dealership Rating
Employee Rating

All the service department employees were very helpful. They finished the work on the car in the estimated time. We were given a courtesy car to use while our car was being serviced. More

by kittydalrymple8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent House

Apr 21, 2024

Acura Columbus responded

Thanks for the kind words and taking the time to write! I imagine that you wanted to give Brent and Clay 5 stars, but we appreciate the very nice effort. - John Connelly Owner/Acura Columbus

April 17, 2024

Dealership Rating
Employee Rating

The staff here go above and beyond! Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. More

by Aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hayley Jones

Apr 18, 2024

Acura Columbus responded

Very nice - we really appreciate it! Thanks, John Connelly Owner/Acura Columbus

April 17, 2024

Dealership Rating
Employee Rating

Hunter did a wonderful job with our buying experience for our 2024 RDX … He drove to our house to pickup our trade plus delivered our new car to our home … Acura Columbus is Lucky to have a Sales Associate… More

by Bob Lerch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Acura Columbus responded

Thanks for giving us the opportunity to help! I appreciate it. - John Connelly

April 09, 2024

Dealership Rating
Employee Rating

Great experience today. Work was done and I was out of there quickly. Awesome staff! More

by dlkauffman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Acura Columbus responded

Thanks for taking the time to write - we appreciate it! Glad Clay and the team could help. - John Connelly Owner/Acura Columbus

March 24, 2024

Dealership Rating
Employee Rating

Car feels as good as knew! ! I think they even gave my baby a wash too😅 This will be my go to Acura service center. They even worked with me on the price and their customer ser More

by Tricia B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Mar 24, 2024

Acura Columbus responded

Thanks - yes not too soon! We will be here you need us. - John Connelly Owner/Acura Columbus

March 23, 2024

Dealership Rating
Employee Rating

Acura has always taken such good care of my cars that’s why I have been with Acura since 2005. More

by Oink12excel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2024

Acura Columbus responded

Almost 20 years!! Thank you - it means more than you know. - John Connelly Owner/Acura Columbus

March 20, 2024

Dealership Rating
Employee Rating

Took my car in for routine maintenance today … and as always Service Team was excellent in telling what would be done and then when completed went over completed work and answered my questions! Thank y More

by karenjcooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Acura Columbus responded

Very nice! Thank you very much. We appreciate your trust! - John Connelly Owner/Acura Columbus

March 13, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable, and listened to what I had to say, and kept me informed with what was going on with my car More

by Whelsel63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Very nice! Thank you for taking the time to write. Made my day. Thanks, John Connelly Owner/Acura Columbus

March 12, 2024

Dealership Rating
Employee Rating

Everyone was kind, friendly and efficient. Sales people were great with follow up and explained everything about my new car in a way I could understand. More

by susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Acura Columbus responded

Very nice Susan - and greatly appreciated! We appreciate your trust and the chance to help. Thanks, John Connelly Owner/Acura Columbus

March 06, 2024

Dealership Rating
Employee Rating

Thank you so much for everything it was very good job and quick thank you again More

by Ibrahim Abduljabbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jami Meredith

Mar 07, 2024

Acura Columbus responded

I am glad! Very nice of you to take the time to write. We appreciate your trust! Thanks, John Connelly Owner/Acura Columbus

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