Claudio Perez | Page 25
Advisor
Arrigo Alfa Romeo West Palm
6500 Okeechobee Blvd
West Palm Beach, FL 33411
Dealership Experience
5 yrs, 9 mos
Languages Spoken
English
Spanish
276 Reviews
Write a Review276 Reviews of Claudio Perez
April 29, 2021
Mr C. Perez he's always available to talk to you on the phone and when I ride to the car deck he always out there to greet me, very compassion good listener , very welcome understanding great guy phone and when I ride to the car deck he always out there to greet me, very compassion good listener , very welcome understanding great guy More
April 24, 2021
Absolutely incredible experience. Claudio went above and beyond to deliver. One more great part of being in the Alfa family. They made a chore feel effortless and that I was in the club. beyond to deliver. One more great part of being in the Alfa family. They made a chore feel effortless and that I was in the club. More
April 22, 2021
My advisor Claudio has been supper friendly and professional . All around the dealership staff have been great . Guess only complaint would be better wait time estimate . Waited 3.5 hours for somet professional . All around the dealership staff have been great . Guess only complaint would be better wait time estimate . Waited 3.5 hours for something that was told would take 1.45 max. More
April 20, 2021
Awesome. I really loved the video that was sent to me when my car was done. No dealership had ever done that previously, and I think it’s a brilliant idea. when my car was done. No dealership had ever done that previously, and I think it’s a brilliant idea. More
April 13, 2021
Thank you for handling the recall of my 500x. Raphael, Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportatio Claudio, and Rashad. Always take great care of me and my Fiat for the past two years. While my car was in the shop they made sure I had transportation and even got it done quicker than expected. Raphael the service manager spent extra time answering all my questions as I am rather clueless when it comes to cars. Thank you again! More
Other Employees Tagged: Raphael Avila, Rashad Gholston
April 11, 2021
Always great service, courteous, and helpful. The service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service staff are wonderful and take care of my car. I am always surprised at how great the service and dealership is....from the sales staff to the service team! Wonderful! More
Other Employees Tagged: Daniel Cristea
April 09, 2021
Awesome group of employees, my questions are always answered whenever I call. As long as the brand stays around I will buy from this dealer answered whenever I call. As long as the brand stays around I will buy from this dealer More
Other Employees Tagged: Raphael Avila, Rashad Gholston
April 09, 2021
I took my car for check on oil gauge,that was reading low was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong acc was told that it would take 20 minutes to check 1,45 minutes later i had to ask where is my car ,almost ready was the response, nothing was wrong according to service manager ,except for a minor leakage from radiator that may be causing car to run hot and perhaps burning more oil,so I made arrangements to return my car the following Monday early so I woul be able to have the car ready by afternoon for a job that would take 5/6 hours,service manager never called me I called to check several times and he told me that was almost ready, 1pm /4 pm finally around 615 pm I got a call to say car is ready . Well that was over 10 hours and the car was not cleaned because they didn’t have time for it the service manager had offered me a rental vehicle,but I had explained to him about the inconvenience,,and that is the 3rd time that I was given a timeframe and not fulfilled, and vehicle dirtier after promising that it would be washed I love the vehicle ,but the service leaves me very disappointed.] More