Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Claudio Alvarado
Refer Me
28 Reviews
28 Reviews of Claudio Alvarado
December 09, 2017
Hyundia Tuscon The buying process with Rick Case was fairly easy, but we were confused about the final sales price after getting home and viewing it on the flash dri The buying process with Rick Case was fairly easy, but we were confused about the final sales price after getting home and viewing it on the flash drive provided to us by our financial guy, Oscar. We thought we were buying the vehicle at 23,300 and any rebates were to be deducted from THAT price. In actuality, the rebates were taken off one of the TWO sticker prices on the vehicle. This was after we produced a Rick Case ad, advertising the Tuscon at 23,300....we were told the $23,300 price would be honored...but the rebates did not come off the 23,300, they were deducted from one of the two window stickers....we were very disappointed in this. We actually ended up paying full sticker price for the vehicle....this was not to our satisfaction or our understanding. This cost us an additional $4000. We also purchased the extended warranty, but were not informed there would be a $100.00 deductible for EACH incident. Plus we were supposed to receive a $50 gift card for a test drive ....which we have yet to receive. More
by reggiejordan4
Verified CustomerOther Employees Tagged: Oscar (finance dept)
Helpful 
December 06, 2017
uno a es el mejor dealer de la florida y de muchos estados todo el personal de dealers son muy profecionales nunca me eh sentido precionado con ninguna comp es el mejor dealer de la florida y de muchos estados todo el personal de dealers son muy profecionales nunca me eh sentido precionado con ninguna compra muchas gracias, More
by jesusvelez4
Other Employees Tagged: rolando velasquez
November 21, 2017
My Elantra Excellent in every way. Will recommend to everybody I know. Great service, friendly staff and great overall experience. I liked working with Claudio a Excellent in every way. Will recommend to everybody I know. Great service, friendly staff and great overall experience. I liked working with Claudio and I love my car More
by ffebles
September 15, 2017
Mary Rickel Claudio Was The Perfect Salesperson For Us. He Was Superb. This Means That He Presented The Product In A Straight Forward Way And Allowed Us to Ask Ou Claudio Was The Perfect Salesperson For Us. He Was Superb. This Means That He Presented The Product In A Straight Forward Way And Allowed Us to Ask Our Own Questions And Make Our Own Decisions. This "Pressureless" Approach Definitely Created A Positive Environment Going Forward. More
by rrickel
August 25, 2017
Excellent Customer Service Great customer service. I had an appointment with Claudio and he was ready and waiting for me. Great attention to detail. Will return for service and Great customer service. I had an appointment with Claudio and he was ready and waiting for me. Great attention to detail. Will return for service and my next purchase. More
by mgsteisel1
July 31, 2017
Excellent Service I highly recommend all staff. They are helpful and were quick to respond to my requests. Time was of the essence and everyone met my expectations. I highly recommend all staff. They are helpful and were quick to respond to my requests. Time was of the essence and everyone met my expectations. More
by k9trainer51
Other Employees Tagged: Jose Hernandez, Luis Llorens
July 11, 2017
Claudio Alvarado is amazing - Finance Manager was terrible. The finance manager refused to explain to me in detail what the GAP details were on a lease. I just had an accident on another car that did not have i The finance manager refused to explain to me in detail what the GAP details were on a lease. I just had an accident on another car that did not have it so it was very important to me. He REFUSED to explain to me how it works on a lease and pretended he did not know where it was on his own contract. Total failure More
by yvaynriber
June 23, 2017
5 star dealership My sales guy Claudio was excellent and went out of his way to make my car buying experience 5 stars! Rick Case has a great dealership with quality em My sales guy Claudio was excellent and went out of his way to make my car buying experience 5 stars! Rick Case has a great dealership with quality employees excellent place to buy a car! More
by adamsjason422
