Clara Salette | Page 14

Great Team We really enjoyed the sales process at the dealership..We drove 3 hours to buy a car. Clara made it easy for us to buy a car...................(1stcar We really enjoyed the sales process at the dealership..We drove 3 hours to buy a car. Clara made it easy for us to buy a car...................(1stcar)... Thanks Clara More

by damangregtram1 Verified Customer Verified Customer

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Great car buying experience! I was in the market for a new vehicle and I knew I wanted an Infiniti. Clara Salette and Jason Morton were my sales reps and they did an excellent job I was in the market for a new vehicle and I knew I wanted an Infiniti. Clara Salette and Jason Morton were my sales reps and they did an excellent job from helping me find the car I wanted and within my budget. They worked tirelessly to ensure I was approved for what I wanted and that I was overall happy and satisfied with my car buying experience. Dragon Cvorovic was great as well ensuring my paperwork and contract was exactly what we discussed. I'm grateful for the experience and the assistance that I received from Infiniti of Gwinnett. I'm definitely one happy car buyer. More

by jeffersoncedric Verified Customer Verified Customer

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Excellent service The overall experience was excellent. Clara was detailed and thoughtful in her presentation. She listened to my circumstances and what I was looking The overall experience was excellent. Clara was detailed and thoughtful in her presentation. She listened to my circumstances and what I was looking for. Gorin explained the documents thoroughly. More

by CBROWN5756 Verified Customer Verified Customer

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Excellent Service and best price Amazing customer service , easy dealing.. even for simple questions there will be follow up later...got a very good price for my old car according to Amazing customer service , easy dealing.. even for simple questions there will be follow up later...got a very good price for my old car according to my expectations. Definitely I will recommend to my friends More

by AKG Verified Customer Verified Customer

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Unsurpassed Customer Service! I purchased my ‘05 FX35 from Infiniti of Gwinnett 13 yrs ago via online; the customer service received then, and since via the Service Dept. has been I purchased my ‘05 FX35 from Infiniti of Gwinnett 13 yrs ago via online; the customer service received then, and since via the Service Dept. has been too-notch; even thought I live in Brookhaven, and IoG is in Duluth, I’ve never switched to the new Infinity (Nalley) dealership built a couple years ago due to the incredible friendly, family atmosphere I’ve always experienced with Matt, Harvey, Steve, Herb, and the rest of the gang! More

by JON.F.FULLER Verified Customer Verified Customer

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strictly business transaction i wanted the car that i bought , and that was the only reason. only the financing manager was helpful and provided the services that i requested i wanted the car that i bought , and that was the only reason. only the financing manager was helpful and provided the services that i requested More

by clementnassif Verified Customer Verified Customer

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Great Experience I was treated very well when I purchased my Infiniti. The process was very easy and they made sure I was completely satisfied with my purchase. Thank I was treated very well when I purchased my Infiniti. The process was very easy and they made sure I was completely satisfied with my purchase. Thanks Infiniti of Gwinnett More

by Yolanda E Verified Customer Verified Customer

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The worst car buying experience ever. The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle descripti The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle description on line was incorrect. Mrs. Salette made good on that by getting that fixed. Mrs. Salette was an awesome sale consultant. She has did her job to the tee. The financial guys Sam Ghazal and Dragan Cvorovic where horrible. If they where the deciding factor of me purchasing this vehicle then I definitely would have let it there. Mrs. Salette saved the deal with me. Craig Hooten seemed very inconsiderate after I told him the issue of me being mislead with the bottom line payment on the vehicle and basically told me I have to suck it up and either buy the car or leave it. It was no the Dealership responsibility to tell the customer the exact amount of the car to include taxes and I should be happy that they made the correct with the vehicle description of having DVD's in it. When I received the car the driver was very nice. For this vehicle to a CPO vehicle the upholstery was dirty, the drive center console was busted and the front bumper was dented underneath. mind you this is suppose to be a vehicle with a clean car fax report. This damage was never even presented or looked at. For the 167 point inspection that was done it looks like someone missed a lot when it cam to attention to detail. I called the dealership plenty of times trying to speak with the General Manager (Steve Kendricks)and have yet to speak with him. On April 24, 2018 I was luck to reach his Executive Assistant and she seemed to be interested in my stamen and provided me with his email address, and stated she would let Mr. Kendricks know of the issue. Still nothing heard from him. I understand that I am just a little drop in a bucket to Infiniti of Gwinnett, but I would not recommend this dealership to anyone I know of. More

by henryrobinson Verified Customer Verified Customer

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Infiniti of Gwinnett bears out my trust in them. Clara Salette was my salesperson during my buying experience with Infiniti of Gwinnett. She assisted me immediately upon my entrance, and worked with Clara Salette was my salesperson during my buying experience with Infiniti of Gwinnett. She assisted me immediately upon my entrance, and worked with me to find a car that was not only acceptable, but exceptional. I have been in Infiniti of Gwinnett customer for over 20 years, and have put my trust in them. My trust has been proven correct time and time again. More

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Battery replacement Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a secon Had the original battery replaced under warranty a couple of years ago; recent battery replacement proved to be loosing the charge. Called for a second warranty replacement and service was arranged. Replacement was only partially covered but everything was explained and work was completed. I was a happy/safisfied customer. More

by gajack10 Verified Customer Verified Customer

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