Chuck White | Page 37

oil change I appreciate the recommendations of the service tech on the readout form. It is understandable to even a non-mechanical person like me. I arrived ea I appreciate the recommendations of the service tech on the readout form. It is understandable to even a non-mechanical person like me. I arrived early and was treated well. More

by RONDITHOMA Verified Customer Verified Customer

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Service apt What kind of dealership doesn’t offer loaner vehicles to your customers getting service done? You are the only dealership I have ever seen that makes What kind of dealership doesn’t offer loaner vehicles to your customers getting service done? You are the only dealership I have ever seen that makes customers pay for a rental car. Get your xxxx together. The service itself was fine but I will not come back for future service if you make customers pay for rentals, virtually every other dealership offers loaners. More

by Customer Verified Customer Verified Customer

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Ordered and Installed license plate brackets and plates. I moved from Indiana to Tacoma in May 2019. I finally got plates for my car, but didn't have a front bracket as they are not required in Indiana. I ca I moved from Indiana to Tacoma in May 2019. I finally got plates for my car, but didn't have a front bracket as they are not required in Indiana. I called Gilchrist since I had some previous work done here. The Parts Dept has to order the front bracket and thought it would be there in 2 days. It didn't come for 9 days, but that is not their fault. Gilchrist called me to set up an appt for installation within 2 days. They are always busy, but there are comfortable to and quiet waiting area with water cooler and coffee/tea available. I feel they completed my work within a reasonable time. All staff were friendly and efficient. More

by amelodyonline Verified Customer Verified Customer

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Oil change Free oil change for life so no complaints about the cost, took a little over an hour total so not too bad there either, would have liked it to be unde Free oil change for life so no complaints about the cost, took a little over an hour total so not too bad there either, would have liked it to be under an hour but room was comfortable. More

by JMM. Verified Customer Verified Customer

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Service Professional, very timely, willing to work with customer. Very pleasant waiting area. Not to say more then one area to wait with coffee. Dressed profe Professional, very timely, willing to work with customer. Very pleasant waiting area. Not to say more then one area to wait with coffee. Dressed professionals do appearance More

by raymond.ballard Verified Customer Verified Customer

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Great Service I take my vehicles here for all my services great staff and great customer service I recommend anyone who is looking for a great place that makes you I take my vehicles here for all my services great staff and great customer service I recommend anyone who is looking for a great place that makes you feel comfortable while you wait. This is the place great service with minimum wait time More

by amarshall4373 Verified Customer Verified Customer

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Job well done Transition issue. Gilchrist went above and beyond, fixing that issue as well as a completely separate issue causing severe roadnoise. I’m beyond happy Transition issue. Gilchrist went above and beyond, fixing that issue as well as a completely separate issue causing severe roadnoise. I’m beyond happy and impressed! More

by ALIBERG21 Verified Customer Verified Customer

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Gilchrist...or was it Heaven 👀🙏 Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Service rep, Chuck White. Mr White was cordial, professional and ethically transparent when traversing the merriat of repairs our vehicle required. Each service, mechanic & billing staff I came into contact with took the initiative to.foster a warm & friendly atmosphere. We purchased our first vehicle from Gilchrist decades gone by. Their customer service has remained A+. Michael Williams More

by Michael Verified Customer Verified Customer

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Great Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems li Showed up for my appointment, they promptly processed my vehicle for its oil change and tire rotation. I may have sat in the waiting room for seems like only 30- 40 min. I was then brought my vehicle inspection report and was told my vehicle was now ready for me. They explained that my vehicle was in great condition and status overall was green. I checked out and was back on the road in hr. Great service. More

by latinmix18 Verified Customer Verified Customer

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My service was great This was my first time at this dealership. Mr. White was very very friendly and professional. He explained all of my options. I will be returning. This was my first time at this dealership. Mr. White was very very friendly and professional. He explained all of my options. I will be returning. More

by Service Verified Customer Verified Customer

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