Chuck Sarkady

Very excellent inventory. Smooth sailing through the process of leasing the car. Sale associate ( Adam ) is a straight shooter and very practical. Smooth sailing through the process of leasing the car. Sale associate ( Adam ) is a straight shooter and very practical. More

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It was great experience buying my Mazda and I didn’t filled being pressured Wane was very professional filled being pressured Wane was very professional More

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Irwin always makes the car buying experience a breeze! Wayne was so knowledgeable and easy to work with in the process was quite enjoyable Wayne was so knowledgeable and easy to work with in the process was quite enjoyable More

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We were able to negotiate the price of the car to a Good/Great Deal as deemed by KBB. The dealer did not play any tricks, was responsive throughout the process, answered all questions and described the Good/Great Deal as deemed by KBB. The dealer did not play any tricks, was responsive throughout the process, answered all questions and described the vehicle accurately. Specifically, the car was in great shape - no accidents, no scratches, no dings, no bad smell - it was clean inside and out and performed well during our test drive - everything exactly as advertised. No hidden fees, upcharges or pressure from the finance manager to rip us off in the last phase of the transaction. The dealership also had adequate amenities for customers (incl coffee / water / lounge area). Assuming these guys have the car you want, based on my experience, it’s a dealership you can work with. More

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Had an excellent experience from start to finish purchasing my new Aviator. Travis, Adam and Chuck were extremely helpful and very easy to deal with. purchasing my new Aviator. Travis, Adam and Chuck were extremely helpful and very easy to deal with. More

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We had a very good experience at Irwin. Our sales rep was to the point and understood what we wanted Our sales rep was to the point and understood what we wanted More

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Friendly and very comfortable not your usual car salesman. Very up front and to the point salesman. Very up front and to the point More

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Great atmosphere, no pressure, very helful and knowlegable to your questions. Need a Lincoln? Try a Lincoln! This is the only place to go in central NJ knowlegable to your questions. Need a Lincoln? Try a Lincoln! This is the only place to go in central NJ More

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They were very friendly and professional, the whole process of getting my Corsair was quick and easy ! I will definitely be going bank to Irwin Lincoln! process of getting my Corsair was quick and easy ! I will definitely be going bank to Irwin Lincoln! More

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All but substandard like other Lincoln Mazda Ford dealers. Pricing wise or discussion on pricing, very poor. Their attitude is like (pardon my language) Zero xxxxs given. This is what it is take it o dealers. Pricing wise or discussion on pricing, very poor. Their attitude is like (pardon my language) Zero xxxxs given. This is what it is take it or leave it (in a very cold way) looks like the sales person initially judged me that I wont be able to afford the Merc GLC preowned car. Question or query handling: very poor- again zero xxxxs given, "its a good car, put some money down then we'll discuss" treated as if m buying cheap furniture/home appliance and not $38k car. Cleaning/Detailing very poor: Food particles still lodged in center console buttons, grease and stains under the doors, black stains on seat sides, excuse given: its cleaned, but its a preowned so cant do much. Main false claim/information about the car condition: Car is inspected and serviced- after taking the car home, when I tried to start it next day, it gave me the service light, and then I checked the oil level, closing to minimum. (corroborated by querying the service department, which mentioned inspection but no service/detailing on it) Good part: Owning up and calling me in for free oil change. But no detailing promise. No efforts to apologize for the mistake or for my inconvenience to take the car back 1 and half hour away for oil change. The reason for two Stars is Mr. CHUCK, Mr. JAY IRWIN and other back office team: He handled the transfer process and other documentation perfectly. He is a gem of a person, polite, considerate, and went above and beyond to get our existing car plates registered then and there. Mr. Irwin immediately asked the sales person to get back to me for the service issue after I emailed him with pictures. I had MERCEDES before, but bought it from Mercedes dealer. Huge difference in Communication, Car care (inspection/service/detailing) before delivery. they make it pristine before customer takes it out. Office space is nice and clean, good amount of space for the customer to sit and sip coffee from pantry. Bathrooms are clean. Hope this helps and people be prepared for what to expect. I am not mentioning the name of the sales person, just because I don't like publicly ridiculing anyone. People can change and hope this helps them get better. My Best wishes to Mr. IRWIN and the team for Future !! More

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