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Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet
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Chuck Geringer | Page 2

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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3.8
17 Reviews
3.8

17 Reviews

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17 Reviews of Chuck Geringer

May 06, 2024

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Employee Rating

Sold me a vehicle with a bad radiator that has been back to the shop twice and it still smells like anti-freeze. Won’t be back. Won’t recommend. More

by CMS012001
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann , Lou - salesman

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May 08, 2024

Jim Butler Chevrolet responded

My apologies, our General Sales Manager Tim Rhame at (636) 349-3222 X:3013

May 06, 2024

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My truck sat on there lot for three days and they did absolutely nothing to fix the problem More

by KLOEPPEL3090
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kayla Merrick

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May 08, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations and that the communication ball was dropped. We would like for you to know that your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there, your vehicle waits in line for the next appropriate service advisor. In cases that require diagnostics, those vehicles wait for journeyman technicians. Our journeyman techs are currently 48-72 hours away from check in. We truly hope that you found this information helpful. If you wish to further discuss your experience, please reach out to our service manager directly at 311-274-1687.

May 02, 2024

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I have been using Jim Butler Chevy for service since the 90s when they were on Watson. This last visit was to fix some damaged caused when replacing my battery a month ago. They took care of me and made More

by morganv912
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

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May 04, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 02, 2024

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Was able to make appt in timely manner. Service was completely quickly even though I left my vehicle there. More

by maryschlittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

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May 04, 2024

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 27, 2024

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I am grateful for the help I receive from my service team at Butler. I have never had an issue we have ever not been able to deal with. More

by brandel578
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

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Apr 30, 2024

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 20, 2024

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Employee Rating

Needs to work on customer service. Promised rental car, did not have one available. Then dealer left us stranded at enterprise. More

by m.rod.01170
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Workmanship
Service Time
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Recommend Dealer
No
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Apr 23, 2024

Jim Butler Chevrolet responded

Thanks for your feedback. We like to opportunity to improve your outlook on Jim Butler Chevrolet. Please reach out to our service manager directly at 314-274-1687.

April 16, 2024

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Always appreciate the out-of-the way help I receive from the Butler service team when I need it. Thanks so much to everyone for being there for me. More

by brandel578
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

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Apr 17, 2024

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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