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Christopher Santiago

Overview Reviews (17)

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Christopher Santiago

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Christopher Santiago | Page 2

Sales Manager

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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4.8

17 Reviews

Overview Reviews (17)

4.8

17 Reviews

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17 Reviews of Christopher Santiago

January 09, 2024

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Everything was smooth and easy. Everyone was friendly and patient in explaining everything to me. Everyone was friendly and patient in explaining everything to me. More

by Elaine

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dom Young, Shahzad Kalyar

Helpful 0

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Jan 10, 2024 -

Ideal Hyundai Buick GMC responded

Elaine, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

November 25, 2023

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Very friendly and helpful overall, definitely will recommend to others and possibly even look here in the future if I need more vehicles. recommend to others and possibly even look here in the future if I need more vehicles. More

by paul.alfaro121

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Soleiman Muskitta, Robert Benson

Helpful 0

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Nov 28, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you for letting others know about your experience, Paul! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

November 24, 2023

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This is the 2nd Buick I've purchased from Ideal. I am extremely satisfied with my purchase. Everyone was so helpful. This is not the first car I've purchased from Bobby Benson. He selected the p I am extremely satisfied with my purchase. Everyone was so helpful. This is not the first car I've purchased from Bobby Benson. He selected the perfect car for me with everything I was looking for.. Chris and Bill went out of their way to explain clearly every detail as it related to the financing of the vehicle. I really appreciated that. I have no problem recommending Ideal to my friends and family. More

by littledeb427

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bill Duque, Robert Benson, Jessica Cook

Helpful 0

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Nov 27, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Ideal Buick GMC Hyundai Team

November 19, 2023

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Very pleased with our entire experience purchasing a car from Ideal Hyundai. Parrish was such a helpful and knowledgeable salesman and everyone we worked with were super friendly. I would recommend Ideal from Ideal Hyundai. Parrish was such a helpful and knowledgeable salesman and everyone we worked with were super friendly. I would recommend Ideal Hyundai to anyone looking to buy a new car. More

by JPembroke

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dom Young, Parrish Francis , Jesus Barrera

Helpful 0

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Nov 21, 2023 -

Ideal Hyundai Buick GMC responded

Thank you for reviewing your time spent at Ideal Buick GMC Hyundai. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Parrish is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Ideal Buick GMC Hyundai Team

September 12, 2023

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We were told several times that the vehicle we wanted to purchase was certified upon the day of purchase. The next day we were told there was something wrong with their system and the car needed to be picke purchase was certified upon the day of purchase. The next day we were told there was something wrong with their system and the car needed to be picked back up and would be returned to us that day so they could get everything into their system. I thought it odd and again asked about certification and was told of course. Only to find out that same day the car was never certified. Needless to say we voided the purchase and didn’t appreciate being told a blatant lie. Super disappointing. More

by smr555

Verified Customer

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Recommend Dealer

Other Employees Tagged: Roy Hassan

Helpful 0

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Sep 14, 2023 -

Ideal Hyundai Buick GMC responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Ideal Buick GMC Hyundai Team

September 08, 2023

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Very easy honest and efficient process from start to finish. I will definitely buy from the IDEAL Team again. finish. I will definitely buy from the IDEAL Team again. More

by dickens.travis

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dom Young, Roy Hassan , Yovanka Kelbaugh

Helpful 0

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Sep 11, 2023 -

Ideal Hyundai Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ideal Buick GMC Hyundai Team

September 02, 2023

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Courteous and knowledgeable. I really enjoyed the use of technology throughout the process. Made buying a card easy. I really enjoyed the use of technology throughout the process. Made buying a card easy. More

by AMPELE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Soleiman Muskitta , Shawn Hashemi, Patrick Milton

Helpful 0

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Sep 05, 2023 -

Ideal Hyundai Buick GMC responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

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Christopher Santiago | Page 2

Sales Manager

Ideal Hyundai Buick GMC

17 Reviews of Christopher Santiago

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