Christina Cornell | Page 2
Service Advisor
Suburban Ford of Ferndale
21600 Woodward Ave
Ferndale, MI 48220
28 Reviews
Write a Review28 Reviews of Christina Cornell
June 14, 2023
I had a terrible customer service experience. Christina was very rude and wasted my time. After three years of coming to this shop I’ll take my car somewhere else. Christina was very rude and wasted my time. After three years of coming to this shop I’ll take my car somewhere else. More
May 26, 2023
The worst service department. I had to bring my vehicle back several times for the same thing…talk about a waste of time. I’ve bought my last 5 leases from Suburban, but the servi I had to bring my vehicle back several times for the same thing…talk about a waste of time. I’ve bought my last 5 leases from Suburban, but the service department has sealed the deal…I have to find a new salesman and dealership More
May 15, 2023
First class. Factory trained technicians. The latest in car repair. Senior level techs. Lots Of them. Factory trained technicians. The latest in car repair. Senior level techs. Lots Of them. More
Other Employees Tagged: Brian Legowsky, Timothy Slesinski
May 10, 2023
Very friendly staff. Leon S helped me get the cehicle I needed in timely fashion. Leon S helped me get the cehicle I needed in timely fashion. More
Other Employees Tagged: Leon Stoudemire
April 21, 2023
I had planned to use my car sheild account however still wanted Suburban Ford of Ferndale to work on it even though I might have to pay more. Could not have made a better choice since I not only did not pa wanted Suburban Ford of Ferndale to work on it even though I might have to pay more. Could not have made a better choice since I not only did not pay more but did not have to pay anything. They had Ford Motor cover since there were not a lot of miles on car for this type of work More
April 18, 2023
Wonderful experiences every time I go there, in service, they’re very honest, so nice, and will get the job done for whatever service your car needs. they’re very honest, so nice, and will get the job done for whatever service your car needs. More
Other Employees Tagged: Brian Legowsky, Tom Burnett, Timothy Slesinski , Nehemiah Arnold, Dequoan Jones, Andrew Perkins, Austin Whitley
January 11, 2023
The vehicle I purchased back on March 31st, 2022 is currently in their service department for transmission issues. This is the 2nd time my vehicle has been in their service department. My first visit I currently in their service department for transmission issues. This is the 2nd time my vehicle has been in their service department. My first visit I was informed nothing was wrong, and my check engine light came on because of a part being “dirty” and to not be concerned. After my vehicle went out on 1/4/23 I scheduled an appointment for 8am Tuesday 1/10 as that was the soonest they could get my vehicle in. My car had to be towed to their location on 1/9 due to the car not being in running condition. As of 5:00pm on Wednesday 1/11 still has yet to be diagnosed. Multiple attempts to get even that information was made but when they finally answered their phone they said “we were just about to call you, our transmission guy is backed up and your car is still not diagnosed.” When I asked when they anticipate to assess my vehicle their response was we do not know. I requested to speak to a manager to where I was transferred, then had to leave a voicemail. After still not being contacted back I called again and was informed he was not even on site today. Suburban Ford of Ferndale still has my only vehicle in their possession and still has not even been diagnosed. As a single mother this is very inconvenient and how this has been handled thus far is very disappointing and frustrating. Please do everything in your power to avoid this location. More