Chris MCElroy | Page 5

Good service experience Mac, the service consultant, understood my desire to keep the cost of service down. Also, when it became apparent that the shuttle would not be availa Mac, the service consultant, understood my desire to keep the cost of service down. Also, when it became apparent that the shuttle would not be available for awhile and a loaner was not available, he provided me with a free Enterprise rental for the day which I appreciated. More

Helpful 0

Report | Print

Outstanding Customer Service and Price Recently lost the transmission in our car. We received the best recommendation to work with Mac at Jennings. So glad we did. He exhausted every optio Recently lost the transmission in our car. We received the best recommendation to work with Mac at Jennings. So glad we did. He exhausted every option to help get our vehicle fixed and quickly. Everything from checking price, transmission options, availability, warranty, etc. He took the time and made sure to provide the options available to us. We also explained that we had a brand new baby at home and he was able to coordinate a loaner vehicle so we weren't without a car. He went above and beyond! We also dealt with the ladies in accounting who took our payment. They were so kind and so friendly. The entire staff exudes a high quality of customer service, patience, diligence, and assistance. I will recommend Jennings Chevrolet to everyone! We are customers for life! More

Helpful 0

Report | Print

Keeping up the great work! I own a 2003 Saturn Ion and prefer to use a GM dealership for service since the Saturn Ion is long a discontinued product. As a result, parts replacem I own a 2003 Saturn Ion and prefer to use a GM dealership for service since the Saturn Ion is long a discontinued product. As a result, parts replacement and trained techs have become critical to maintaining my car. Jennings Chevrolet has provided superb service! It was a great day when I discovered this dealership! I recommend it totally and heartily!! Chris "Mac" McElroy continues to be the service consultant I contact and work with. He is a clear communicator, listener, highly skilled and intuitive. I recommend him without reservation! More

Helpful 0

Report | Print

Recall Service Appointment Always great service does the work well keeps car clean and neat friendly and helpful employees stands behind their work and is done on time and price Always great service does the work well keeps car clean and neat friendly and helpful employees stands behind their work and is done on time and prices they charge are reasonable More

Helpful 0

Report | Print

Great sales and service Everything has been good in my dealings with Jennings Chevrolet. They were extraordinarily helpful in my finding the right automobile--they were cour Everything has been good in my dealings with Jennings Chevrolet. They were extraordinarily helpful in my finding the right automobile--they were courteous, professional and sincerely personable. Their service process was efficient and effective. It's a pleasure to do business with Jennings Chevrolet. Hats off to Debbie Ress in Sales and Mac McElroy in Service! More

Helpful 0

Report | Print

A+ Service In a competitive price driven landscape, service sets businesses apart. Mac McElroy is the gold standard for how he approaches customer service. I a In a competitive price driven landscape, service sets businesses apart. Mac McElroy is the gold standard for how he approaches customer service. I also appreciated Enrique who picked me up at my house when my Tahoe had to be at the dealership that day. Both gentlemen were fantastic and Jenning's should be proud to have them. More

Helpful 0

Report | Print

Pleasant, faster than I expected, easy, professional. I gave this rating because of the service consultant Chris McElroy, aka Mac. I walked in with a terrible attitude because my car was broken. But I l l I gave this rating because of the service consultant Chris McElroy, aka Mac. I walked in with a terrible attitude because my car was broken. But I l left with a smile because of the service given by "Mac" and Jennings Chevrolet. More

Helpful 0

Report | Print

Warranty service Very professional and knowledgeable advisor. My van was ready on time as promised. Chris is always smiling and ready to give the best advice. Keep goi Very professional and knowledgeable advisor. My van was ready on time as promised. Chris is always smiling and ready to give the best advice. Keep going. More

Helpful 0

Report | Print

Mac is a great service advisor It is always such a pleasure to work with Mac. His knowledge and desire to help is unprecedented. He is always eager to explain what needs to be do It is always such a pleasure to work with Mac. His knowledge and desire to help is unprecedented. He is always eager to explain what needs to be done and always does with a smile! I would always recommend servicing your car with Mac. Sima More

Helpful 0

Report | Print

professional and kind For the problem my SUV was having Mac was the my contact person. He was wonderful.He was there all the time. He is so kind and friendly and was concer For the problem my SUV was having Mac was the my contact person. He was wonderful.He was there all the time. He is so kind and friendly and was concerned about making sure everything was being taken care of. I did what he recommend and brought it in when he requested. He as well as the mechanics took care of my SUV and my SUV's problem, It is fixed what else could I ask for. Mac made sure everything was done to my SUV to be sure I was driving safe. Also the two girls in the Enterprise office were just lovely and so sweet to work with. Actually everyone I met was kind. What a wonderful and truly professional staff at Jennings. More

Helpful 0

Report | Print