Chris MCElroy | Page 3

Another purchase from Jennings Very helpful with no pressure. Again we were helped through the whole purchase with everything explained and no rush into making our decision. Thanks Very helpful with no pressure. Again we were helped through the whole purchase with everything explained and no rush into making our decision. Thanks. JJL More

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Outstanding service! Cannot say enough good things about the level of customer service at Jennings, but let me just share my very last experience: I came to simply requ Cannot say enough good things about the level of customer service at Jennings, but let me just share my very last experience: I came to simply request an appointment regarding some damage to my car and it was late in the evening when most of the staff had left / was leaving. I was immediately attended to by Mac in the Service dept, who was able to (somehow!) immediately get someone to correct the issue. Friendly. Fast. Efficient. Jennings: trust me, you want to give these guys your business - you will NOT be disappointed! More

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Always a great experience! It's always a great experience with Debbie Ress and everyone at Jennings. For many years, Debbie and co have made Jennings the only dealer our family It's always a great experience with Debbie Ress and everyone at Jennings. For many years, Debbie and co have made Jennings the only dealer our family will ever work with. Everyone there is welcoming, friendly and helps make the process a great experience. I'll always recommend Jennings to anyone interested in a new or pre-owned vehicle. More

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Customer Service Every time I need to get my Equinox serviced I am amazed at the customer service that I receive. Everyone in the departmenr is so cheerful and helpful Every time I need to get my Equinox serviced I am amazed at the customer service that I receive. Everyone in the departmenr is so cheerful and helpful. I work with Mac McElroy most of the time and he is the BEST!!! He so helpful and keeps me informed of the progress on my car. He helps me make an informed decision as to whether I can put off repairs or need them right away. Debbie Ress is my sales associate and she checks in with me regularly to insure the best possible experience. I am definitely going to buy my next car at Jennings. More

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Outstanding Mac McElroy, sets high standards of personal performance which reflective in his service to customers. He effectively communicates with the customer Mac McElroy, sets high standards of personal performance which reflective in his service to customers. He effectively communicates with the customer regarding any and all issues with their vehicle and offers logical solutions to their problems He demonstrates strong technical and operational knowledge of the service center. He positively reinforces Jenning commitment the Customer. More

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Great customer service Thanks to Mac McElroy. Always courteous, knowledgeable and thorough. Great customer service! The mechanics are great troubleshooters. They are ab Thanks to Mac McElroy. Always courteous, knowledgeable and thorough. Great customer service! The mechanics are great troubleshooters. They are able to diagnose complex problems and resolve them in a timely manner. More

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Outstanding Service Dept Customer Service Chris Mac MCElroy takes customer service to the next level. Recently I had car trouble and needed to drop the car before our family went on vacation. Chris Mac MCElroy takes customer service to the next level. Recently I had car trouble and needed to drop the car before our family went on vacation. Mac took the vehicle in had it diagnosed, fixed, and washed for my return. He called me to provide updates and estimates with no surprises. Mac is the consummate professional and a fantastic ambassador for the Jennings organization. If you need service and want the 'best' go to Jennings and see Mac. Mac has always gone the extra mile to ensure our vehicle is truly taken care of and maintained in top shape. More

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Best service in town I brought my car in for an oil change & to have the recalls updated. Chris found a few more issues going on. The best thing is that he reported dilig I brought my car in for an oil change & to have the recalls updated. Chris found a few more issues going on. The best thing is that he reported diligently while the car was being tested & made suggestions. My family has been dealing with Chris and the service dept. at Jennings for years. They are truly top-notch from when you bring the car in & pick it up & also afterwards with follow-through. They best thing is that my car now runs like brand-new. Thank you, Jennings & Chris for a stand-out service experience! Sheila Miehle More

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Right at home I come to this dealership because I know I'll be treated fairly. I always ask for Mac because he always goes the extra mile to take care of my vehicl I come to this dealership because I know I'll be treated fairly. I always ask for Mac because he always goes the extra mile to take care of my vehicle needs. I feel comfortable here like I'm right at home.. More

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Dealership and Service Advisor I bought my Tahoe in 2011 from Jennings in Glenview. Aside from their excellent customer service and expert car service, their service advisors, speci I bought my Tahoe in 2011 from Jennings in Glenview. Aside from their excellent customer service and expert car service, their service advisors, specifically Mac McElroy, go above and beyond the call. He truly cares about you and makes sure that you and your car are well taken care of. In particular, my car was recently making a strange grinding sound and though it was not consistent in the beginning, I stopped by without an appt to get it looked at. Mac went out of his way to drive my car and correctly diagnose the problem. Thankfully he did because it was a damaged hub bearing and it was nearly broken. His first class customer service is awesome and I will not bring my car anywhere else except Jennings under his supervision. More

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