Chris Long
Chris Long at Family Toyota of Arlington
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Chris Long

New Car Sales Manager

Family Toyota of Arlington

1661 Wet N Wild Way
Arlington, TX 76011

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10 Reviews
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10 Reviews

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10 Reviews of Chris Long

June 12, 2023

Dealership Rating
Employee Rating

My wife and I went to go look at a new Tundra, and was greeted by a very nice gentleman. He asked us if we needed assistance, and respected our space and wasn’t pushy at all. He took the time to explain e More

by legoodnight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Family Toyota of Arlington responded

Thank you for your wonderful, kindhearted review. Nothing makes our day brighter than reading that our Sales Team was professional and honest while listening to your needs to ensure you not only found the perfect vehicle but also enjoyed a seamless car-buying experience here at Family Toyota of Arlington. We thank you for your recommendation. Congratulations on your new Toyota Tundra!

Jun 13, 2023

legoodnight responded

Hi, thanks for your message as well. Funnily enough, I had to use your service department already… nothing major, just a stupid trim piece that wasn’t aligned properly at the factory. I usually don’t take the time to write reviews, mainly because I think they’re solicited. It has been my experience with your dealership thus far, you guys are heads and shoulders above your competition. I’m totally serious when I say wow! Very impressive from sales, to service. You guys are possibly the most responsive group collectively, as a whole I’ve ever seen in a dealership. Whoever is responsible for putting your team together, kudos to them! My service issue was handled with quick, communicative action. Obviously you guys didn’t have the trim pieces in stock, but I was given a clear answer on when to expect them. Pleasantly surprised you guys have both sales, and service handled by competent people in place. Thanks again, guys!

June 23, 2021

Dealership Rating
Employee Rating

This dealership has been the best for me and my wife, as well as my daughter who I had just bought a car for. She has said she loves her new car and my wife has now said she would want a new car. More

by Jared Balles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2021

Family Toyota of Arlington responded

We strive for customer experiences like this, and could not be more pleased. Thanks for letting us earn your business.

December 30, 2020

Dealership Rating
Employee Rating

My daughter and I received exceptional customer service from Faheem, Reza, & Chris! They made our purchasing experience a great one!! We were in and out with no hassles! We will definitely be making anothe More

by Cwbeckmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Reza Zakeri, Jim Palmer , Daniel Youssefzadeh, Faheem

Dec 30, 2020

Family Toyota of Arlington responded

Thank you for the great review! We are so pleased to see that you and your daughter were treated to such exceptional service and we will be sure to let the Family Toyota of Arlington team know how happy you both are. Congratulations to her on her new Toyota Camry SE; we look forward to working with you both again.

October 12, 2020

Dealership Rating
Employee Rating

Over the course of 30 years, our family has purchased 11 vehicles at this location, all but one from Andrei! He’s the best! Thanks! More

by Winnie.mcconnell
Recommend Dealer
Yes

Other Employees Tagged: Andrei Mihailescu , Daniel Youssefzadeh

Oct 12, 2020

Family Toyota of Arlington responded

Winnie, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 20, 2020

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Employee Rating

Paul Ward, Patrick Barrigan, and Chris Long went above and beyond for me and my boyfriend to get our new 2020 Camry! I could tell Paul had many years of experience with all his knowledge! He was very help More

by Savannah Caldwell
Recommend Dealer
Yes

Other Employees Tagged: Paul Ward

Jun 21, 2020

Family Toyota of Arlington responded

Savannah, Thank you for taking the time to share your thoughts about working with Paul, Patrick, and Chris to shop for your 2020 Camry. We look forward to working with you again in the future!

June 02, 2020

Dealership Rating
Employee Rating

My buying experience @ Family Toyota of Arlington was the best ever! A big shout out goes to: Patrick Barrigan, Chris Long, Ronnie Beck and Julianos Kerzazi. These guys are professional, very knowledgeable a More

by Mike Choate
Recommend Dealer
Yes

Other Employees Tagged: Leon Gibson, Vannessa Obregon, Ronnie Beck, Juliano Kerzazi , Patrick Barrigan, Paul Ward, Daniel Youssefzadeh

Jun 02, 2020

Family Toyota of Arlington responded

Hi Mike - thank you so much for your kind words regarding your positive experience with our team members! We will happily relay your appreciation to them and look forward to our next opportunity to assist you. Enjoy your new Toyota RAV4 XLE!

March 19, 2020

Dealership Rating
Employee Rating

Excellent service. It was a very pleasant experience. My Sales Consultant was Edwin, and he was great. I will definitely continue doing business with Family Toyota. More

by maddoxm
Recommend Dealer
Yes
Mar 19, 2020

Family Toyota of Arlington responded

That's great news. Edwin will enjoy receiving it Please let us know if there is anything else that we can help you with and have a wonderful day.

February 18, 2020

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Employee Rating

The Family Toyota Arlington sales manager and sales employees were the worst used car salesman I've ever experienced. Did not look up my credit application at all. Very hard to deal with. When I called More

by Disgruntled Customer
Recommend Dealer
No

Other Employees Tagged: Brandon Bough, Richard Bui , Sales Manager sucks

Feb 20, 2020

Family Toyota of Arlington responded

Hello, Thank you for bringing this situation to my attention. I regret to learn of your disappointment with any customer service that has left you with a negative impression. Rest assured I take your comments seriously and would appreciate the opportunity to speak with you to learn more about what had happened. Please contact me when you have a moment. Thank you. Best, Matt Luck Family Toyota of Arlington Director of Operations mattluck@familycargroup.com 804-517-8142

January 26, 2020

Dealership Rating
Employee Rating

Very nice guy. He was very helpful and took the time to help out with question I had! He was very patient with me and I was happy with the service he provided More

by Rizwanmahmed85
Recommend Dealer
Yes

Other Employees Tagged: Andrei Mihailescu, Brandon Bough, Windsor Rippetoe, Richard Bui , Melvin Castro, Wesley Larocque, Jesus Lopez, Paul Ward, Davin Williams

Jan 26, 2020

Family Toyota of Arlington responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 04, 2020

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Employee Rating

Amazing experience! Our sales person was extremely professional (Mr. Reza) Highly recommended!! If you’re looking to purchase a new car, give them a call. More

by Ivan the terrible
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Zakeri

Jan 05, 2020

Family Toyota of Arlington responded

We love hearing this! Thank you for the kind review. Congrats on your new ride.

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