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Chris Lardieri
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Chris Lardieri | Page 2
Service and Parts Director
Route 18 Chrysler Jeep Dodge Ram
400 New Jersey 18
East Brunswick, NJ 08816
187 Reviews
Dealership Experience
9 yrs, 7 mos
187 Reviews
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187 Reviews of Chris Lardieri
August 23, 2023
Absolutely brutal service experience filled with lies. My 4th car through this dealership and received Zero customer service. Our car was at service for 3 months! It took 5 weeks before the problem was di My 4th car through this dealership and received Zero customer service. Our car was at service for 3 months! It took 5 weeks before the problem was diagnosed and then an additional item revealed when it was time to pick it up. We endured having to get a m rental and being down a car for the first 2.5 weeks before we could even get a loaner. Promise after promise was broken. It was next to impossible to get a call back or a call when someone said they would call. After 2mos the admin still needed to ask which of our cars was there and what for and that they would have to call back because there were no notes in the system. Zero communication or courtesy what so ever. After 4 cars here I will never be back nor recommend this dealership or quite possibly Jeep/Dodge in general. Absolutely brutal More
by plattarulo
Other Employees Tagged: Jorge Perez , Tara - no memory and flat out lies about status
Helpful 
June 08, 2023
Terrible experience for an overpriced oil change. The dealer has no regard for anyone's time and is extremely inconsiderate. No loaner cars available and they do not give you a status update unless y The dealer has no regard for anyone's time and is extremely inconsiderate. No loaner cars available and they do not give you a status update unless you call. They didn't even reset my oil life meter when they were done with the oil change. Save your time and money and go elsewhere! More
by carbuyer
March 27, 2023
Worst experience I have ever had at a dealer . From lack of communication to straight lies. And even the service manger telling me No survey is better then a bad one. From lack of communication to straight lies. And even the service manger telling me No survey is better then a bad one. More
by Metsrule327@gmail.com
Other Employees Tagged: Jeffrey Henry, Alicia Alonso, Riverside Partners , Kevin Mullan, Jorge Perez , Michael Nabinger, Christopher Toth
September 08, 2022
It was a pleasure to do business with Route 18. Kelly my salesman was very nice and helpful when ordering/picking up my jeep. Will recommend this dealership to my friends! Kelly my salesman was very nice and helpful when ordering/picking up my jeep. Will recommend this dealership to my friends! More
by cabaamurdz
Verified CustomerOther Employees Tagged: David Zarillo , Javier Columbie, Christopher Toth, Kelly
August 25, 2022
Stay away they play games. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. If your buying a new car, then your fine. If your buying used. They will rip you off and lie about anything that would make a sale. More
by kamran.syed15
Other Employees Tagged: Sophia Saracino, Bill McDonagh, David Zarillo, Mike A., Jeffrey Henry, Alicia Alonso, Riverside Partners , Javier Columbie, Christopher Toth
January 20, 2022
Everyone that I dealt with was super nice and extremely accommodating. It was a wonderful experience! accommodating. It was a wonderful experience! More
by DENISEZUCARO
Other Employees Tagged: Jeffrey Henry , Jason Bedore, Paul Falciglia, Christopher Toth, Paul Falciglia
December 06, 2021
The dealership was clean efficient wait time was reasonable, Came to get a keyfob Is programmed, But I thought it was bad service when I had to ask them to cut the key also ,they said I didn't ask reasonable, Came to get a keyfob Is programmed, But I thought it was bad service when I had to ask them to cut the key also ,they said I didn't ask to have the key cut .I thought programming a key fob included everything including the key. What good would Is programming a key fob do if I have no key to get in a car if the battery died. More
by thomaspruchnik
Other Employees Tagged: Jeffrey Henry , Christopher Toth, Kevin
November 30, 2021
Very clean easy going place car are done fast workers are friendly and professional I come from all the way in Staten Island to go there friendly and professional I come from all the way in Staten Island to go there More
by vayos83
Other Employees Tagged: Jeffrey Henry , Christopher Toth
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