Chris Lane at Crown Nissan

During my first visit for this repair, there was a little issue with the way my business was handled by one of the service advisors, and I brought it to the attention of the service manager and the general manager, Brent Sayles, who is a very friendly and helpful person. I would like to thank you and your team, including Russ Johnson and Chris Lane, for your very professional attention to my concerns. I am happy to report that I am very satisfied with the way the issues were taken care of, and even more satisfied that the car seems to have recovered its performance. I am aware that problems sometimes arise, but what makes a reliable person or institution is the way they handle such problems, and you came through. I am glad that it turned out to be, most likely, a communications breakdown.

I was pleased that Chris took over my repair, and it was a pleasant surprise that the original, more expensive repair, was not deemed necessary, but the alternative repair appears to have worked very well.

I am very thankful and would like to tell you that I would definitely recommend your dealership. Job well done!

Was this review helpful to you?    Yes | No Thank you

I wasn't really in need of a new truck, but I was feeling like it might be time for a new one anyway and mentioned it to Chris Lane in the service department while picking my tuck up from a service job. Desmond Penner, Kylie Loehndorf and Steve Taylor were great and worked out a deal that I was very happy with to trade my 2011 Titan SL in on a 2013 Titan Pro 4X. An hour later they had a new truck on order for me and we had a deal. Everyone I dealt with was friendly and great to deal with! They definitely strive to make sure customers walk away satisfied!

I have driven nothing but Nissan for the past 12 years, and a major reason for that is the way their sales and service personnel make sure that customer satisfaction is #1. After moving to Winnipeg last spring and dealing with Russ Johnson, Chris Lane in the service department it was obvious Crown Nissan was going to give me the same experience as I had at my previous Nissan dealer. When it came time to buy a new truck, I felt that there was no need to shop around. I was given a great deal that I was happy with and treated like an important customer. They gave me the confidence that I made the right choice in dealing with them and make me feel like there is no need to shop around. They will treat you right!!

I would recommend anyone looking to buy a car goes to see either Kylie Loehndorf or Desmond Penner to help them out! As long as I am in Winnipeg I will be a loyal customer of Crown Nissan.

Was this review helpful to you?    Yes | No Thank you

Good approach to the sales process throughout. I felt comfortable with the individuals involved. the business office was excellent in explaining options. pricing was fair, and delivery fast and excellent.

Was this review helpful to you?    Yes | No Thank you

I was in the market to buy a new truck, and meeting and working with the staff made my choice of choosing a Nissan over other manufacturers very easy. Steve went out of his way to ensure I was getting the best deal for my trade in, and helped me get into my new Pro-4x at the exact payment I was looking for. Amanda went out of her way to show me the pro's of owning a Nissan, and how they compare to other manufacturer's models. She was also very patient as I had a tough time chosing which colour I wanted which meant she had to spend more time in the passenger seat a I test drove every Titan on the lot. Brent Sayles put the icing on the cake, ensuring I was happy walking out the door, and always smiling when I walked in the door. And Lastly, Chris and Russell and entire service department put the final touches on my truck with a little lift, and a little TLC on my 45 day inspection. All in all Crown Nissan, did a great job easing me into the second biggest purchase of my life. Thanks again folks, I am loving the truck!

Was this review helpful to you?    Yes | No Thank you

Brilliant!!! I first went to Crown Nissan on the recommendation of a friend back in 2009 and I bought my first car. Not only was that experience great, but the service I received from Chris in the service dept throughout the years has been outstanding. Therefore, when I decided to trade in my car, it was not hard to decide to go back to Crown Nissan! I purchased a 2012 Versa Hatchback (and besides struggling to chose a name for him) I am madly in love!! This time I had the pleasure of dealing with Amanda who was fantastic in her sales approach. Then the day got even better when I spent time with Jamey who is incredible in the way he clearly explains everything from the financial aspect. I highly recommend this dealership and it's staff if you are looking for the most awesome experience ever!!!

Was this review helpful to you?    Yes | No Thank you

This dealership has treated me very well in every respect, sales, service, and support. The trade and purchase of my new vehicle was a very happy experience and will recommend this dealership to everyone I associate with.

Was this review helpful to you?    Yes | No Thank you

This is my second purchase from the Dilawri Group.I felt good about my first experience with a new 2004 Accord purchase so I didn't shop around. I came here first, and hoped not to have to try elsewhere. Kelly found me in the showroom and we got busy immediately. We took 2 vehicles out for a test drive which confirmed what would be acceptable. Kelly and Brent were quite patient with my questions and a 24 hour delay which I requested to review the offer. I feel the sale went smoothly and I was particularily pleased to find that there was zero interest for the loan duration, and also 3 months of no payments. I was introduced to Vic in Parts to get floor mats and to Chris in Service to book the 45 day inspection visit. I enjoyed prompt and courteous discussions with both. Tony, the Finance Manager explained the protection packages available, and went through the purchase agreement and loan details. The pain$, which I cho$e, began with the $igning of the document$ to complete the purcha$e. I am enjoying the vehicle in spite of its thirst.

And that $um$ it up.

John Pidwerbesky

Was this review helpful to you?    Yes | No Thank you

Stephen and Chris were really helpful and good. Everything went well. My car was ready on time, as promised. Excellent experience. Everything was explained to me beforehand - Charges, time, shuttle service etc.

Highly recommended!! Thank you Crown Nissan.

Was this review helpful to you?    Yes | No Thank you

I have been dealing with Crown Nissan for 4 years now. I have never had a problem of any kind. I always receive quick and prompt courteous service. Staff are very friendly and quick to address any of my questions and/or concerns. I will continue to do business with them in the future.

Was this review helpful to you?    Yes | No Thank you

I brought my truck in for an oil change. The service advisor was friendly and outgoing. Chris said it would take an hour and he had it finished, washed and paperwork ready in 50 minutes. Thanks for the great service, I will definitely be back for future service.

Was this review helpful to you?    Yes | No Thank you