My experience with Crown Nissan was a 5 thumbs-up experience. After a drawn out process of in person and online searching for a used vehicle I just happened to stop by Crown Nissan. The stars were with me that day as I crossed paths with Tyler Hesford one of the product advisors. Tyler listened, understood my criteria for a vehicle, he was knowledgable however he didn't pretend to know everything, but was resourceful in finding the answers if he didn't know.( Such an opposite experience to a couple of other dealerships where I experienced the personal as not completely forthcoming, somewhat patronizing and condescending and pushy) Tyler is what I classify as the new breed of advisor- respectful, honest, knowledgable, resourceful, refreshing, energetic. Tyler was able to present me with a few choices that met my criteria including type, versatility and price, and fortunately one of them fit the bill in all ways. My experience with the business office was good. Of course they need to present the customer with available options and benefits of extended warranties, protection plans etc, but I did not find this an uncomfortable experience although I declined some of these services. I was still treated respectfully, and the business office was efficient in closing the deal.
I will definitely recommend Crown Nissan to friends and associates who are in the market for a vehicle.
I will comment on after sale service if the opportunity or need arises in coming months.
Thank you Crown Nissan