Chris Caracciolo | Page 43

My service writer Chris listened to my concerns and ensured that they were addressed properly. Chris kept me informed about the progress of my repairs every step of the way. Complimentary UBER kept ensured that they were addressed properly. Chris kept me informed about the progress of my repairs every step of the way. Complimentary UBER kept me from sitting at the dealership. And my vehicle was returned to me washed, something I was not expecting. More

by ltfire85 Verified Customer Verified Customer

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I was very pleased with how smoothly my service appointment went. I was checked in and my Service manager was our to see me in minutes. The process for service is a good one. appointment went. I was checked in and my Service manager was our to see me in minutes. The process for service is a good one. More

by adeleous Verified Customer Verified Customer

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Everyone is really friendly eager to help every time I come by it always leaves a smile on my face thank you for everything looking forward to next time come by it always leaves a smile on my face thank you for everything looking forward to next time More

by wayne pain Verified Customer Verified Customer

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Chris provided great customer service. Work was completed and check engine light is off. Will come back for oil change went the car needs it again. and check engine light is off. Will come back for oil change went the car needs it again. More

by markyoungsd Verified Customer Verified Customer

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1st time at west colonial location and got the best service and best customer service. I will definitely be coming back when needed. Thank you so much service and best customer service. I will definitely be coming back when needed. Thank you so much More

by paulaborchardt Verified Customer Verified Customer

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the attention was quick and they looked for a way to please me the treatment was respectful and efficient. the seller had the patience to work with me. please me the treatment was respectful and efficient. the seller had the patience to work with me. More

by gabinocapeles760 Verified Customer Verified Customer

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When a get there I received very professional attention from Mr.Chris Caracciolo, and I am very grateful for the job done. I already recommended this place to my son who has a Ram 1500 and to my daughter i from Mr.Chris Caracciolo, and I am very grateful for the job done. I already recommended this place to my son who has a Ram 1500 and to my daughter in law who has a Durango. More

by ozzierey59 Verified Customer Verified Customer

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Appointments don’t work here like they do anywhere else, so be prepared to wait. I waited 3.5hrs for an oil change (full synthetic) and fluid top off. I also asked them to set my tire pressure and check my so be prepared to wait. I waited 3.5hrs for an oil change (full synthetic) and fluid top off. I also asked them to set my tire pressure and check my transmission fluid. After getting my vehicle back I found none of my tire pressure had been changed. None of the fluids were topped off and on the receipt the put in their cheaper synthetic blend oil. What a waste of time More

by DCvanCO Verified Customer Verified Customer

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While I did have to wait quite a bit of time than I was told for the service it was still very accommodating. Everyone was friendly as always, I enjoy coming here for my service. I do wish they washed and told for the service it was still very accommodating. Everyone was friendly as always, I enjoy coming here for my service. I do wish they washed and vacuumed my car though, I'll see if it's a thing next time. More

by Gabriel Guzman Verified Customer Verified Customer

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Chris did a great job and he was so kind. He explained everything and took notes that I can remember what miles I need to come back. everything and took notes that I can remember what miles I need to come back. More

by renata.bahiana Verified Customer Verified Customer

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