Chris Calden | Page 8

Un-needed work Took in my Elantra for transmission flush after 115,000 miles in April of this year. While waiting on site for the work to be completed, was contacte Took in my Elantra for transmission flush after 115,000 miles in April of this year. While waiting on site for the work to be completed, was contacted by my service manager Chris Calden who told me that my licenses plate light was burned out and to replace it would cost $18.00 and they would be glad to do it right now. Could not figure how putting in a new light bulb could cost that much so I declined having them to do the work. Just figured I would do it when I get home. When the car was pulled around to be picked up when finished, I turned on the lights and as I anticipated the licenses plate light was working just fine. I checked it again when I got home and several times since then and that light is working just great. It is to bad that this service manager felt that they would be able to screw me out of another $18.00 when I was already spending about $250.00. So now I will not be using this dealership any longer nor will I ever recommend them and that to me is a real shame as I bought the car here and have had them do the majority of my major service. More

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Greatest experience in buying a new car You have to at least go and look around, I've always owned a Honda, but not anymore. My new Santa Fe is wonderful, I love it. You have to at least go and look around, I've always owned a Honda, but not anymore. My new Santa Fe is wonderful, I love it. More

by pbrooks1951 Verified Customer Verified Customer

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Professional We've used your dealership 3 times in the past few years and we've had very good results that's why we keep coming back and recommending people to you We've used your dealership 3 times in the past few years and we've had very good results that's why we keep coming back and recommending people to your dealership thank you Jay Burson. More

by amz1papa Verified Customer Verified Customer

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Great staff, friendly. Salesman Dave Wilson and his partners were wonderful to deal with. Stress free environment. No pressure and great prices with awesome selection. I was Salesman Dave Wilson and his partners were wonderful to deal with. Stress free environment. No pressure and great prices with awesome selection. I was so happy with my Azera purchase. My salesman was so cool and helpful. Same with the service department. I got an acid wash and first oil change complimentary and everyone is really nice. More

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"Pleasant experience " This review is specifically for the employees in the service dept. Always professional and helpful service is usually quick and efficient! Let me just This review is specifically for the employees in the service dept. Always professional and helpful service is usually quick and efficient! Let me just give a shout out to Robert Peace who is always amiable and polite! I will drive to this location because of that fact and would recommend this shop to everyone More

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Awesome experience! Everyone in the service dept. was exceptional. However, two went above and beyond to resolve the problems with the tire service warranty I purchased. Everyone in the service dept. was exceptional. However, two went above and beyond to resolve the problems with the tire service warranty I purchased. Robert Peace and Chris Calden were amazing, not only in the professionalism they showed me but also dealing with the tire warranty people. Although it took a little while, they were able to resolve the issues saving me having to wait 2 days for an "adjuster" to come out and inspect my tire to be sure it really needed to be replaced. Thanks guys, you made a difficult situation into probably one of the best service experiences I've had. More

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Patrick & Aubrey made it easy to buy our 2016 Santa Fe ! We looked at other cars, but for the value, safety and warranty brought us back to Hyundai. Patrick was so helpful helping us decide if we wanted Son We looked at other cars, but for the value, safety and warranty brought us back to Hyundai. Patrick was so helpful helping us decide if we wanted Sonata or Santa Fe. He let us drive both. He answered all of our questions & worked to get us a great price too. Audrey in finance was so easy to work with! You have a great A+ team & I have told my friends to use both people if they decide to buy a Hyundai. We used Chris for our first service. More

by Lady442 Verified Customer Verified Customer

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Fast, Friendly and Amazing This was my first brand new car buying experience and it couldn't have gone any better. Talked to Chris on the phone, told him what car I was coming t This was my first brand new car buying experience and it couldn't have gone any better. Talked to Chris on the phone, told him what car I was coming to see/get and it was all ready for me parked in front of the dealership when I got there. Diego was incredible. He was super nice, very knowledgeable and made our car buying experience painless. And Audrey was amazing. She was very straight forward, didn't pressure us on getting extra things we didn't want and was very nice. We were in n out in less than 2 hours. I would highly recommend Roseville Hyundai to everyone. You guys are truly the best. Thank you so much for a wonderful experience. More

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