Chris Brown
Chris Brown at Hart Nissan
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Chris Brown

Customer Experience Representative

Hart Nissan

6564 Mechanicsville Turnpike
Mechanicsville, VA 23111

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4.9
136 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

4.9

136 Reviews

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136 Reviews of Chris Brown

April 26, 2024

Dealership Rating
Employee Rating

Do not trust anything they say Promised to "repair or replace" damage on $30,000 vehicle I purchased from dealership. Improved it but did not fix it as promised. Beware of the sales agreement that says More

by stepheneaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kevin Anderson

May 02, 2024

Hart Nissan responded

Providing a positive experience is our top priority, Stephen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Phil Englander phil@hartnissan.com 804-417-2590

March 27, 2024

Dealership Rating
Employee Rating

Great customer service. Not pushy at all. Listens to what you want and trys to find what you want More

by ylauren83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Hart Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 24, 2024

Dealership Rating
Employee Rating

Mr Brown was very helpful, as I am 79 just lost my husband and had not purchased a new car on my own in 50 years, so thanks to Mr Brown and he even brought the car home to me> More

by carolynmarieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Hart Nissan responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 18, 2024

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Employee Rating

Hart is one of the best dealer ships around! The sales department is outstanding as well as service and everyone else!! More

by shammond6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Hart Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2024

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Employee Rating

Friendly staff, comfortable waiting area, worked with me to make sure I was comfortable with the transaction More

by Lindyblank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Kuzniar

Mar 18, 2024

Hart Nissan responded

Thanks, Lindy, for sharing about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

February 29, 2024

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Employee Rating

Chris Brown was wonderful in helping me find my new car. I will always buy a car from Hart Nissan and Chris Brown!! More

by bernitafajardo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Hart Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

February 26, 2024

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Employee Rating

A totally comfortable and pleasant environment! Everyone we dealt with was helpful, friendly and very competent. More

by cinderbrashear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Cheatham

Feb 26, 2024

Hart Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

January 13, 2024

Dealership Rating
Employee Rating

Hart is the best Nissan dealership in the area. Simply a good experience, and the sales team was good to work with. I had no intentions of buying a vehicle. I was in the dealership due to a very More

by jayslay1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baker, Phil Kuzniar , Blair Dacey

Jan 14, 2024

Hart Nissan responded

Thank you, Jay, for sharing about your experience with Hart Nissan. Congratulations on yoru new vehicle! We appreciate your business and hope to see you again soon!

December 05, 2023

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Employee Rating

It was a very smooth sale , probably the best experience we have ever had. Chris Brown was easy to work with and very knowledgeable. More

by kennycnote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Carbray, Andrew Coffman , Mustapha Stephens I give him five stars for being very laid back but very professional as well as very personable.

Dec 06, 2023

Hart Nissan responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 20, 2023

Dealership Rating
Employee Rating

Another fantastic experience with Chris Brown. He is honest, and makes car buying easy and exciting. Chris is a 2nd to none Salesman. I will never buy a car from anyone else. We love Margaret More

by KatieB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Hart Nissan responded

Katie, Thank you for your business and this review. We're happy to hear Chris, Kevin, and Margaret were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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