Chris Baxendale | Page 56

Couldn't have been better. Chris Baxendale was extremely helpful. He searched around and got me en Equinox fitted with the options I wanted and in a great color too! Chris Baxendale was extremely helpful. He searched around and got me en Equinox fitted with the options I wanted and in a great color too! More

Helpful 0

Report | Print

bait & switch I went to the dealer to purchase after working with Lisa on the internet to evaluate my 2015 chev impala. I was a victim of bait & switch. I disclos I went to the dealer to purchase after working with Lisa on the internet to evaluate my 2015 chev impala. I was a victim of bait & switch. I disclosed everything to be evaluated but was reappraised and the car came back with a 600.00 lower appraisel. I had driven 3.5 hours to the dealership so I was quite surprised by the reduced appraisel. I was treated very well by my sale rep Chris Baxendale, but disappointed with the sales manager. More

Helpful 0

Report | Print

11/30 trade Walked in late on the last day of a 20% incentive. Was notified that another party had walked in before me. I expressed interest in a trade, so they w Walked in late on the last day of a 20% incentive. Was notified that another party had walked in before me. I expressed interest in a trade, so they were nice enough to be honest with me about the situation at hand and at least do an appraisal for me. I was patient and then met with Walter who worked with me and was a realist on the situation. Chris was a cool dude and Robert in finance was quick to get me out of the door. He had a neat setup with a projector and electronic signatures on his desk. Samantha was nice enough to keep calling and keep my interest about getting in the door. This dealership actually worked with me. I went to another with the same interest, and they wouldn't even look at my current vehicle. Thanks Phillips in Frankfort. More

Helpful 0

Report | Print

Great customer service Chris Baxendale was great at finding the three trucks that we purchased for our company. He stayed in touch during the whole process. Everyone else Chris Baxendale was great at finding the three trucks that we purchased for our company. He stayed in touch during the whole process. Everyone else we dealt with at the dealership showed pride in there service to ensure a swift transition from walking in the door til driving the trucks back to our location. More

Helpful 0

Report | Print

Great car buying experience Really good people working here and Chris was a pleasure to work with. I would recommend friends & family to go check them out. Made the car buying ex Really good people working here and Chris was a pleasure to work with. I would recommend friends & family to go check them out. Made the car buying experience go smoothly. More

Helpful 0

Report | Print

Chris was real good to work with bought 2015 Buick Regal From Chris. He answered all the questions that were asked of him. He was not hard sell but worked with us very well. I would highly recommend him if y From Chris. He answered all the questions that were asked of him. He was not hard sell but worked with us very well. I would highly recommend him if you are interested in a car at Phillips . More

Helpful 0

Report | Print

Great No Hassle Chris Baxendale was great. Had a price in mind. All said and done----we were apart by only a few dollars. The dealership had the vehicle I wanted. In Chris Baxendale was great. Had a price in mind. All said and done----we were apart by only a few dollars. The dealership had the vehicle I wanted. In a couple of hours I was out of there. Chris worked to get me all the discounts I could get. I bought an Equinox and so far I could not be happier. Received a couple of courtesy calls after sale to get my impressions and wanted to know if all was OK. Very professional. More

Helpful 1

Report | Print

Outstanding professionalism and courteousness Chris Baxendale and the sales team specifically at the Phillips Chevrolet in Frankfort, IL get a "5 star" rating from me and my family for the overall Chris Baxendale and the sales team specifically at the Phillips Chevrolet in Frankfort, IL get a "5 star" rating from me and my family for the overall experience we had. And to be perfectly clear, my wife and I walked in without much optimism considering an extremely poor repair/service experience with the Phillips Chevrolet in Bradley, IL. But we wanted to give a different Phillips Chevrolet dealership a fair opportunity to make up for it and they most certainly did. We told Chris what our vehicle needs were and our financial parameters, then he and Brian McMahon worked hard to get us the vehicle we wanted at a comfortable number. My family could not be happier about the deal we got with our 2013 Chevy Traverse. We have two small children and a third on the way, it is a perfect family vehicle for a family like ours in terms of interior space and safety. Not to mention it is very stylish both on the outside and inside which makes it very comfortable to be behind the wheel of. We also had a pleasant conversation with Konrad Chatys who ensured we were being taken care of. And while we signed no less than a thousand documents with our very own blood, Jackie Bell made it as fun as something like that could be with her impressive desk from the future. Again, we are just so happy to have dealt with such courteous and competent individuals. As long as Phillips Chevrolet continues to have such high performing employees, we will make sure they will be our first stop for any and all future car-related business. More

Helpful 0

Report | Print

Friendly and courteous . Was very impressed with the professionalism of the staff. Chris Baxendale helped us from begging to end. He was able to answer all of our questions. I Was very impressed with the professionalism of the staff. Chris Baxendale helped us from begging to end. He was able to answer all of our questions. I would also like to say thanks to Emir for helping us get the payments that we could afford. We appreciate all they did for us. will definitely recommend them to others. Thank you for such an easy way to purchase a great car. More

Helpful 0

Report | Print

Great Service I came in look at a car I saw online and that was the only one I test drove. Everyone I talked to was great to deal with. I didn't have any issues wit I came in look at a car I saw online and that was the only one I test drove. Everyone I talked to was great to deal with. I didn't have any issues with any of the staff. Chris was a great guy who got me in and out as fast as possible. More

Helpful 0

Report | Print