Chloe Sessler | Page 40

Don’t stand behind their product. Bought new Rogue end of June 2019. Constant phone & navigation problems. All dealership service dept did was update software. Their go to excuse for n Bought new Rogue end of June 2019. Constant phone & navigation problems. All dealership service dept did was update software. Their go to excuse for navigation is, just download app & use phone for all your navigation. This dealership doesn’t address problems they lie. This veh has constant intermittent problems that software update doesn’t correct so they won’t address. We’ve been told by their own service people that we won’t get anywhere with this dealership. Boy that’s says a lot. We’ve spoke with a few other dealerships and they’ve said they’ve heard bad reviews about this dealership also. Oh how I wish we’d been warned before our purchase. We’ve owned this veh 3 months and it’s been in service 1 month. So they have had the veh one third of the time. This veh has upgrades I paid for that don’t work. Nissan Customer Care is a I don’t care phone call, don’t waste your time & $. More

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Review Clayton and staff were very help and pleasant to work with. I have never owned a Nissan in the past but I think the quality of the Nissan is better th Clayton and staff were very help and pleasant to work with. I have never owned a Nissan in the past but I think the quality of the Nissan is better that Chevy or Gmc products now. More

by GSADLER344 Verified Customer Verified Customer

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Very Bad Service I took my car in multiple times for the same problems and its still not fix. The internal lights keep going off and back on and the car stalls. Ever I took my car in multiple times for the same problems and its still not fix. The internal lights keep going off and back on and the car stalls. Every time I go into the dealership i am giving the run around. I bought this car May of 2018, I shouldn't have this many problems. I was sold a lemon. The last visit the warning sign inside the car was "Chassis Control System Error - see owners manual" I was told by the service manager that they were going to get a mechanic from the main office to come down to Ocala to check my car for me. They are going to call me when they get here. I am still waiting for a call its been over a week and I am still having the same problems. Can some one please help me with this problem. I am afraid the warranty is going to run out and I will be left to deal with a lemon. I have bought multiple new cars over my lifetime and never had this types of problems. I need this car fixed or replace. More

by BL Verified Customer Verified Customer

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Excellent The process from start to finish was so much fun. Clayton is a 10 star salesperson and so is Chloe the business manager. This is my fourth Nissan and The process from start to finish was so much fun. Clayton is a 10 star salesperson and so is Chloe the business manager. This is my fourth Nissan and the second from Pearson Nissan. They must be doing something right. More

by SALLY1117 Verified Customer Verified Customer

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Great Customer Service Experience Salesman was courteous, patient, and very professional. He did look for my needs and not his interests. Great environment! Honesty was a key to decide Salesman was courteous, patient, and very professional. He did look for my needs and not his interests. Great environment! Honesty was a key to decide and purchase a vehicle. More

by FALMEIDAZ Verified Customer Verified Customer

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Good friendly representatives and service. Evaluated a number of cars at various dealerships and found that Pearsons Nissan gave me the best value for the type of car I was looking for. Felix, Evaluated a number of cars at various dealerships and found that Pearsons Nissan gave me the best value for the type of car I was looking for. Felix, Dave, Chloe and others were very helpfully with the whole process of testing and purchasing my SUV. The pricing and service was better than the other Dealerships I visited. I never looked at a Nissan before, but I bought one! More

by TWTENNIS.WILSON Verified Customer Verified Customer

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Service The service folks knew what the problem was and took care of it quickly. What more can I say? Thank you. I need four more words. Sweet The service folks knew what the problem was and took care of it quickly. What more can I say? Thank you. I need four more words. Sweet More

by ALLSOLAR1 Verified Customer Verified Customer

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Buying a car Went to Person's to return my Altima leased car (end of 3 year lease agreement). I wanted to buy the car so Salesperson Mason took care of everything. Went to Person's to return my Altima leased car (end of 3 year lease agreement). I wanted to buy the car so Salesperson Mason took care of everything. Took awhile because we also traded another vehical to use as a further down payment. Easy peasy. More

by billscott55 Verified Customer Verified Customer

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Frontier It was a pleasure working with the sales staff. Mr Franco was very helpful and polite. Chloe helped us in the with all the paper work and explaining a It was a pleasure working with the sales staff. Mr Franco was very helpful and polite. Chloe helped us in the with all the paper work and explaining all the options that were Available she was very friendly and helpful. More

by BILLLS300 Verified Customer Verified Customer

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Low Stress Purchase Easiest and most low stress new car purchase ever. No tricks or gimmicks, honored internet price with great package deal, low interest financing, and Easiest and most low stress new car purchase ever. No tricks or gimmicks, honored internet price with great package deal, low interest financing, and good trade-in offer. Rudy knew the cars and all their features. Very friendly and clean environment. More

by MARCIA O Verified Customer Verified Customer

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