Chloe Ford | Page 2

The dealership was quick, handled everything I asked of them, and gave us a great deal. No complaints. them, and gave us a great deal. No complaints. More

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My wife and I spoke with several (much closer) dealerships before deciding to make the 1.5 hours drive to work with Heritage Honda Westminster. We were glad we did. The Dealership is bright, dealerships before deciding to make the 1.5 hours drive to work with Heritage Honda Westminster. We were glad we did. The Dealership is bright, clean and laid-back. We had a great experience with Sales Consultant Mark Fishman and Sales Manager Ken Mercer. They worked closely with us on what we needed, worked through our finance options and were flexible with our trade-in. Now my wife has exactly the car she wanted - a beautiful white CRV-EX-L and we couldn't be more pleased. If you are looking for a Honda, you really should check them out. Ask for Mark and schedule when Ken is there and they will take care of you. More

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Deer-1, Subaru-0 = Find a new car. We spent about three weeks, first researching, then visiting dealerships to sit in a variety of cars, and then visiting again to test drive, narrowin We spent about three weeks, first researching, then visiting dealerships to sit in a variety of cars, and then visiting again to test drive, narrowing the field each step of the way. Once we'd settled on a Honda Pilot, we emailed 7 dealerships within about a 2-hour drive in two states for their best offers. Chloe Ford, at Heritage Honda, was, by far, the most responsive, thorough, careful, and transparent salesperson we encountered. Having been burned by a Kia dealership in Harrisonburg, Va. four years ago, I asked a LOT of questions, I questioned fine print, I checked and double-checked everything, I told her exactly what we wanted and what we didn't want. Every day for a solid workweek, Chloe answered multiple emails a day; she was patient, answered each question with friendliness and honesty, and never once tried to slip in some upcharge for random "dealer-installed" wheel locks or appearance packages, or ceramic coating, or anything else we didn't want. She did the extra legwork of getting extended warranty and financing info we wanted from the finance department without hassle or run-around. Heritage Honda's ePrice and processing fees were the lowest of the 7 dealerships we emailed. Sure, we did our part to let them know we were real people and serious about this buy, and they were willing to trust us and give us everything we needed ahead of time to plan for a two-hour drive (each way) and leave the dealership within 2 hours with our new Pilot. Manager Ken and finance guy Lyle were also terrific. What is usually one of the most painful experiences in adulthood was delightfully pleasant (and when you're spending that kinda money, you want to feel good about it afterward). I would absolutely turn to Heritage Honda FIRST next time I'm in the market for a new car. More

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She was really helpful when we’re shopping online and at the dealership. Thank to her help so my uncle can get his first car. the dealership. Thank to her help so my uncle can get his first car. More

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Very professional and was wonderful to work with. Did her own detective work to find my car and drove to PA herself to bring it back to MD. Great car, great deal, great service - from Chole (sales Did her own detective work to find my car and drove to PA herself to bring it back to MD. Great car, great deal, great service - from Chole (sales) to Gregg (financing). More

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Smooth process. Worked it out over the phone and scheduled appointment with Chloe. In and out of the dealer in about 1-1/2 hours. Worked it out over the phone and scheduled appointment with Chloe. In and out of the dealer in about 1-1/2 hours. More

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Excellent experience from start to finish. Chloe Ford did an outstanding job as my salesperson. She listened to my list of needs in a vehicle, gave me several to choose from, and thoroughly an Chloe Ford did an outstanding job as my salesperson. She listened to my list of needs in a vehicle, gave me several to choose from, and thoroughly answered all of my questions about the car and the purchasing process. It could not have gone any smoother and I attribute that to Chloe's professionalism and sales skills. I highly recommend Chloe Ford, Ken, Ryan, Robert and the team at Heritage Honda. More

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Great pricing in the greater dmv area. No crazy fees or accessory packages. Polite staff and clean dealership! No crazy fees or accessory packages. Polite staff and clean dealership! More

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The sale cruise was excellent and very knowledgeable about Honda vehicles. They were not pushy about Honda vehicles. They were not pushy More

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Great buying experience! Chloe F. is an awesome salesperson. She listened to our needs, made good recommendations, and delivered as promised. This is the second vehicle I ha Chloe F. is an awesome salesperson. She listened to our needs, made good recommendations, and delivered as promised. This is the second vehicle I have purchased from Chloe and I highly recommend her if you are looking for a new Honda! More

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