Cheryl Coppola
Cheryl Coppola at KIA at Napleton's Northlake
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Cheryl Coppola

Sales Manager

KIA at Napleton's Northlake

3626 Northlake Blvd
Palm Beach Gardens, FL 33403

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14 Reviews

Industry Experience

31 yrs, 1 mo

Languages Spoken

English English

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14 Reviews

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14 Reviews of Cheryl Coppola

March 25, 2023

Dealership Rating
Employee Rating

Jerry Vazquez was a great sales associate! Very Helpful and knowledgeable about all the features in my new Sportage! Great employees at Napleton Northlake Kia More

by malibu momma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2023

KIA at Napleton's Northlake responded

Malibu, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2023

Dealership Rating
Employee Rating

I had the best experience with Northlake Kia. My first interaction was with Cheryl (who is the sweetest). She paired me with Matt who is patient and kind. He really took his time helping me throu More

by lacreshaanders
Recommend Dealer
Yes

Other Employees Tagged: Matt P

Feb 13, 2023

KIA at Napleton's Northlake responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matt here at Napleton's Northlake KIA! We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2022

Dealership Rating
Employee Rating

Ricardo is amazing! He was so helpful to me and my family. Definitely recommend Ricardo for anyone who goes to this dealership More

by deville923
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Simpson

June 21, 2021

Dealership Rating
Employee Rating

Nothing positive to say. 20 days for a hybrid repair that is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Rec More

by Optimum
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Collins

Jun 22, 2021

KIA at Napleton's Northlake responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (561) 903-0407 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

Jun 24, 2021

Optimum responded

Interesting how you respond to issues that arise. Simply put you dont. After 3 days not a word. Disappointed but not surprised. You have my money and i still have a badly functioning hybrid system. Buyer beware.

October 01, 2020

Dealership Rating
Employee Rating

STAY AWAY! Greedy salesmen and terrible customer service. Only go here if you're looking to get robbed. Would rather buy a used car from Craigslist than to do business with these crooks. The manager, Sammie More

by JohnnyVein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sammie Eldabbas

September 20, 2020

Dealership Rating
Employee Rating

I sent an email on Monday 9/14/2020 to see a used Mercedes. I agreed to a VIP appointment for Saturday 9/19/2020 at 11:45am to view the vehicle. I received eight contacts over five days asking for co More

by ronwampler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Ignowski, Pristine Clemmons

Sep 23, 2020

KIA at Napleton's Northlake responded

Ron, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (561) 903-0407 and we will do our best to make this better.

August 29, 2020

Dealership Rating
Employee Rating

Nice place to shop for pre-owned kia. Worked with Yefim Koza on a sale. He was courteous, and willing to sweat in the heat. Would recommend anyone to go to him for a sale. More

by Rswplumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yefim Koza , Dan Green

Sep 02, 2020

KIA at Napleton's Northlake responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2019

Dealership Rating
Employee Rating

SHELL GAME An absolute nightmare if a visit. I gave 3 stars only because the sales person's was friendly, considerate, and did his best to locate the truck that More

by Deal Me Out
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jon Brown-Stepan, Carrington Forrest

May 11, 2019

Dealership Rating
Employee Rating

Great service John Abdul and Tony Nachef were excellent! I c Great service the management John Abdul and Tony Nachef were excellent! I can’t say enough about Ricardo Simpson my sales person he was very knowledge More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Simpson , John Abdul, Tony Nachef

May 13, 2019

KIA at Napleton's Northlake responded

Here at Napleton's Northlake KIA, we understand your time is valuable, Jimmy. Thank you for letting us know how your experience was. We hope to see you again!

March 06, 2019

Dealership Rating
Employee Rating

Fantastic experience This dealership was top notch! Jon went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and More

by wanstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Abdul, Jon Brown-Stepan, Steve Veerapen

Oct 09, 2019

KIA at Napleton's Northlake responded

Hello, we’re happy you had a positive experience with Jon! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

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