Cheryl Buck | Page 6

I bought my used car at Hyundai of St Augustine. My sales experience was horrible. When I got home with my car I discovered there was a small pit in my windshield that was noted on the initial report sales experience was horrible. When I got home with my car I discovered there was a small pit in my windshield that was noted on the initial report when the car was taken in. I was directed to Cheryl to get this fixed, procure headrests for my back seat, and get the second key made for me because I had only received one set when I got my car. Cheryl was wonderful. She called the guy that did there window repairs. He made a special trip to the shop to make the repair. It looks great. Cheryl ordered my headrest for me and gave me a key blank for the service department to go have my key made. I subsequently found out that I could not get the key made from their key blank. When my headrest came in and I told this to Cheryl she called the person who does their. That person also made a trip over to fix my key. Cheryl has excellent follow through, is very helpful and cheerful. She is a pleasure to do business with. Although I did not enjoy my car buying experience I look forward to having my car serviced there because of Cheryl. More

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It was time for my 3rd oil change. I made the appointment on-line very easily and for 8:30 AM. I arrived at the dealership 5 or 10 minutes early and Cheryl Buck greeted me in the drive-up with paperwork alre on-line very easily and for 8:30 AM. I arrived at the dealership 5 or 10 minutes early and Cheryl Buck greeted me in the drive-up with paperwork already in hand. We reviewed the service needed and my care went immediately to service. The salesperson that sold me the car, David Bunn, found me getting coffee and we chatted about my great experiences with my Sonata. At 9:05 Cheryl Buck walked up and said my car was finished with service and also fully cleaned inside and out. Now that is great service . . . while drinking a cup of coffee (very good one I might add) my car was serviced, inspected and washed and vacuumed and done. All in about 30 minutes. Great service! More

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Cheryl does a good job I think she's just overworked. I think she handles too many customers.and your cash your needs to be there at 8 a.m. on Saturdays.other than that I am satisfied with the service. I think she handles too many customers.and your cash your needs to be there at 8 a.m. on Saturdays.other than that I am satisfied with the service. More

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I came in for an oil change and rotation of tires. Everyone is always very friendly and informative of my car needs and conduct themselves professionally. Everyone is always very friendly and informative of my car needs and conduct themselves professionally. More

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I cannot put into words the incredible, positive experience I had at this dealership. I purchased my 2011 Genesis with 7000 miles at this dealership after communicating via email with Gordon Burke. experience I had at this dealership. I purchased my 2011 Genesis with 7000 miles at this dealership after communicating via email with Gordon Burke. He called me after promising he would call when the car I was interested in was delivered to the dealership. True to his word, he called when the car came in and I traveled 450 miles from Atlanta to St. Augustine to purchase the vehicle. I turned the buying experience into a mini vacation visiting the beautiful city and their beach. I have a great car with an unsurpassible warranty, and had unbelievable service. No wonder they are the #1 dealership in Florida. Thanks Gordon Burke and Jack McQuain. See Y'All when I purchase my next Hyundai!!! Earl and Lorrie Richards More

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15K mile check up, ready for me when I got there, was quick, no surprises! Cheryl knows me and what I like in the way of communication and service. quick, no surprises! Cheryl knows me and what I like in the way of communication and service. More

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I was thrilled with every aspect of my visit and with the level of customer satisfaction displayed by the team members. Daryl was outstanding and got me exactly what I needed. I LOVE my new Hyundai and I am level of customer satisfaction displayed by the team members. Daryl was outstanding and got me exactly what I needed. I LOVE my new Hyundai and I am spreading the word about how wonderful the dealership is. More

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From the time this dealership has opened, I've found it offering customers the very best sales and service experiences imaginable. I've now bought four different Hyundai vehicles (for different reasons it offering customers the very best sales and service experiences imaginable. I've now bought four different Hyundai vehicles (for different reasons and uses) from this dealership, and enthusiastically recommended it to friends who have also bought vehicles there, and they, too, have been amazed at how well they were treated. This is what a car dealership *should* be like (and, sadly, rarely is), and I sincerely hope the owners can maintain that high standard of customer service---and friendliness---as their business grows. More

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Always a pleasant experience when we bring our car in for service. Love the friendly atmosphere! We appreciate the time and care given to our car, and the wash and vacuum is an added bonus! The ladies w service. Love the friendly atmosphere! We appreciate the time and care given to our car, and the wash and vacuum is an added bonus! The ladies we deal with are awesome! More

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The staff at the dealership are first rate. You have made my service visits a pleasure. Your employees are first class in every way. This dealership is on the cutting edge of service delivery They are the r my service visits a pleasure. Your employees are first class in every way. This dealership is on the cutting edge of service delivery They are the reason why I bring my vehicle to the dealership for service. Best Wishes, Steve Fricke. PS The hoops you make someone jump thru to send an att-boy are a little much More

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