Charmaine Brown
Charmaine Brown at McLoughlin Chevrolet
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Charmaine Brown | Page 3

Service Receptionist

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

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4.7
325 Reviews

Dealership Experience

19 yrs, 8 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.7

325 Reviews

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325 Reviews of Charmaine Brown

June 08, 2024

Dealership Rating
Employee Rating

It was a quick turnaround for an appointment and they finished up the oil change faster than I expected. More

by REIDTPRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Clure

Jun 12, 2024

McLoughlin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

June 02, 2024

Dealership Rating
Employee Rating

Subpar service. Scheduled a shuttle, didn’t get it. Had to order myself a Lyft. More

by tyler.woodcock12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Wayne Clure

Jun 04, 2024

McLoughlin Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (503) 652-0000 so we can work towards a resolution.

May 12, 2024

Dealership Rating
Employee Rating

Very nice people to work with. Always welcoming always with smiles. Thank you Have A great day! More

by FRBHERNANDEZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

May 14, 2024

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

May 07, 2024

Dealership Rating
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Service was friendly and efficient. Repairs were completed on time. At check-out I was helped with applying email discount offer. More

by olson.ds44
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wayne Clure

May 09, 2024

McLoughlin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 29, 2024

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Had to return to the dealership because oil was dripping from my base in the engine compartment . They fixed it Monday AM and got me on my way. More

by SGPETE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Boaz , Christie M

May 03, 2024

McLoughlin Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 29, 2024

Dealership Rating
Employee Rating

Never disappointed when I go see Dylan. He is a pleasure to deal with and never leads me astray. Will not go anywhere else More

by TLSHAFFER79
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 03, 2024

McLoughlin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

April 25, 2024

Dealership Rating
Employee Rating

Always friendly, open, professional -- willing to share important information and give advice. I feel I can trust them and that means a lot these days! More

by RandyB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals , Juan Perez

Apr 29, 2024

McLoughlin Chevrolet responded

We appreciate your positive review about your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

Dealership Rating
Employee Rating

McLoughlin Chevrolet is great! My engine light came on and they got us in the same day and diagnosed the problem and had it fixed by the next day. The gals in the office are always More

by CONNIE_POFF
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsea Crownover, Matt McMillin

Apr 23, 2024

McLoughlin Chevrolet responded

Thank you for choosing McLoughlin Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 15, 2024

Dealership Rating
Employee Rating

I got a reminder call to have my car serviced. That was nice. The service was quick and everyone was pleasant More

by SMITHCUPANI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

Apr 17, 2024

McLoughlin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, McLoughlin Chevrolet

April 14, 2024

Dealership Rating
Employee Rating

Prompt and courteous service. Easy to schedule. Thank you for making it a smooth experience More

by UKONGSBAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Clure

Apr 16, 2024

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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