Charmaine Brown
Charmaine Brown at McLoughlin Chevrolet
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Charmaine Brown | Page 3

Service Receptionist

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

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4.7
304 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.7

304 Reviews

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304 Reviews of Charmaine Brown

March 02, 2024

Dealership Rating
Employee Rating

The staff has been friendly and prompt with the services provided. And the space seems to be cleaned for guest and staff safety. More

by Jasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christie M

Mar 08, 2024

McLoughlin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 25, 2024

Dealership Rating
Employee Rating

Kelsea was friendly knowledgeable and helped me in every conceivable way. I cannot say enough good things about her and the service department she works in. The work done on my truck was excellent and it is More

by DANHUDSON007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

McLoughlin Chevrolet responded

Thanks for your praise and kind comments about Kelsea. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 08, 2024

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Employee Rating

Disorganized, didn't communicate with me there was a inspection fee, I feel totally ripped off. Never returning More

by APULS078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christie M

Feb 10, 2024

McLoughlin Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (888) 252-4048 when you have an opportunity, and we will be more than happy to try and turn your experience around.

January 26, 2024

Dealership Rating
Employee Rating

My last service was done on a cold snowy/icy day that also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton cre More

by Rick F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

Jan 30, 2024

McLoughlin Chevrolet responded

Rick, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 15, 2023

Dealership Rating
Employee Rating

Very friendly and courteous from the time you arrive until you leave. Kept me informed throughout the whole process, and explained everything that was done. More

by rickeyjensen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

McLoughlin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

December 14, 2023

Dealership Rating
Employee Rating

Kayla was ready for me when I arrived. Within a few minutes we finished paperwork, and I was able to leave. I expected several days for parts that were needed, but my car was ready soone More

by GARY@DUCTZOFPORTLAND.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals, Christie M

Jan 31, 2024

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

Dealership Rating
Employee Rating

Our sales advisor, Kayla, was an angle in disguise. She worked so hard to get our repairs covered under warranty. Fantastic at communication and follow through. The front desk staff was kind and easy t More

by SaraC
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

Jan 30, 2024

McLoughlin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 24, 2023

Dealership Rating
Employee Rating

Pleasant waiting area, good coffee, efficient Service. I don't have more to say now. More

by TIMKLOW50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sayler

Jan 31, 2024

McLoughlin Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 20, 2023

Dealership Rating
Employee Rating

I bring my car to McLoughlin because of the service and ability to get my car done. I had a break issue come up for the second time and they recommended replacing the part to get the car back to normal wor More

by kariliebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sayler

Jan 31, 2024

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2023

Dealership Rating
Employee Rating

Quick to get me in and quick to get me out with quality service. Thank you. More

by JAMIEKENNEL
Recommend Dealer
Yes

Other Employees Tagged: Kelsea Crownover

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