Charlie Webb | Page 8

SUUUBARUUUU! Friendly, non pressured with a good selection of vehicles. pricing is competitive and fair for the product. Could have used a better trade in price Friendly, non pressured with a good selection of vehicles. pricing is competitive and fair for the product. Could have used a better trade in price for my low mileage car. More

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Great experience I went into Subaru Superstore to look at a used car I had found on their online inventory. We went on two test drives within a week, one with Seton an I went into Subaru Superstore to look at a used car I had found on their online inventory. We went on two test drives within a week, one with Seton and one with Charlie. Both were very patient, knowledgable and friendly. Even though the car I was test driving was not a Subaru, they provided very valuable information about the car. The salesmen provided all of the details about what the dealership has invested into the car-the list was very impressive! I ended up buying the car and am so impressed with the whole car buying process from this dealership. I was never pressured to buy, there were no silly added on fees like other dealerships have, and they reconditioned the vehicle very well. Seton and Charlie went above and beyond to make this experience awesome for us. Mark handled our financing and he was also great. The finance process was quick and easy. I love my new car and I definitely recommend this dealership! More

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Charlie Webb is an awesome salesman! I've purchased numerous vehicles over the years, but I have to say that this dealership has made this the best experience yet. Charlie Webb was my sal I've purchased numerous vehicles over the years, but I have to say that this dealership has made this the best experience yet. Charlie Webb was my salesman, and he was just a dream. He was extremely well-informed about the vehicles I was researching and testing. He took me step by step through the process, and for many test drives. He was available for questions and eager to please. His positive attitude and gentle demeanor coupled with his infinite knowledge base made this a pain and stress free process. Charlie didn't push me to buy, only informed me of what I was buying and I appreciate not being given a hard sell. I like to take my time and really research vehicles before I buy them. Charlie was like Google with the information. I love this Subaru dealership as they are very professional and genuinely nice to people. I look for perks as well after buying a vehicle. This dealership offers it with the valet service or rentals for free when the car gets serviced. The place was clean, well run, and they even had a healthy snack for me. I am also quite pleased to know that this is a privately owned dealership. I was very happy to have owned my previous Subaru for almost 13 years and to again invest in another one, this time something even more feature-packed, and from a great dealership. Thanks you, Charlie Webb and Subaru Superstore for a wonderful experience. Subaru needs to give Charlie a raise or bonus. He deserves it. More

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Fun Time buying Forester When we decided to start looking at a Subaru Forester to replace our 10 year old Toyota Avalon, we started looking at all of the Subaru dealerships in When we decided to start looking at a Subaru Forester to replace our 10 year old Toyota Avalon, we started looking at all of the Subaru dealerships in the Phoenix/Flagstaff/Prescott areas and come upon this site. After looking at the numerous positive reviews about the Subaru Superstore, we decided to drive the 2 hour trip to check them out. We connected with Charlie Webb who started answering questions about the Forester and before going further he asked if we were already working with any other sales associate which we appreciated. Charlie was very informative about the vehicle and took us out for a test drive that helped convince us to buy the Forester. We were unsure about the turbo option, but after driving the Forester without the Turbo, we decided we didn't need the turbo option. The car handled extremely well and had lots of power. Charlie was very low key and we kept teasing him that he was just too high pressure for us!! HA - After dealing with him and then Kim Neal in Finance we left as Forester owners. Charlie, Kim, and Christine took their time in answering all of our questions and tried to educate us on all of the functions, but so much to absorb so we'll be contacting them as we need to know something. We had to return to get the clear bra installed, and the service was great. Will definitely recommend this dealership! More

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Got my WRX! Over the years I have purchased several new vehicles and never have I walked away content, that is until I came to the Subaru Superstore in Chandler, Over the years I have purchased several new vehicles and never have I walked away content, that is until I came to the Subaru Superstore in Chandler, AZ. They had the WRX I wanted, added the extras I wanted, and gave me a price that I am confident was fair. The salesmen (Charlie Webb and Jack Callaghan) and the finance department (Karen Cain) made this by far my best car buying experience. The attention to detail, the warm staff, and the patience shown to me is head and shoulders above the rest. I would recommend that anyone who is in the market for a Subaru make Subaru Superstore one of your stops, if not your only stop! More

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Pleasant experience, no negative surprises. We have been thinking about trading our 2013 Subaru outback for a new 2016 outback, but had very little time. We started with emails obtaining the in We have been thinking about trading our 2013 Subaru outback for a new 2016 outback, but had very little time. We started with emails obtaining the information we needed to justify the trip to the dealership. We worked out options and price and filled out the application on line so everything was ready if we decided to buy. There was no surprises everything went very smooth. We worked with sales associate Charlie Webb, he was very patient and knowledgable and prompt in getting our questions answered by email and in person. We would highly recommend him. The finance manager Marc Dicino was also very patient and knowledgeable. The next morning I was at the dealership to get an accessory for the car and was waiting in the lobby for a manager. While talking on my cell phone the parts manager Russ Schwartzman overheard my conversation and came out of his office to see if he could help. He had my problem solved right away. I was very impressed and thankful. This was the second car we purchased from Subaru Superstore both times it was an excellent experience. More

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Great experience! I walked in and was greeted by Charlie Webb. He was friendly and very knowledgeable. He gave me an overview of "Why Subaru". It was very helpful in my I walked in and was greeted by Charlie Webb. He was friendly and very knowledgeable. He gave me an overview of "Why Subaru". It was very helpful in my decision making. More

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good experience Met with Sales initially a few weeks ago to test drive the Outback and Forester models for 2015. Purchased a Forester 2.5i from Charlie Webb & back-u Met with Sales initially a few weeks ago to test drive the Outback and Forester models for 2015. Purchased a Forester 2.5i from Charlie Webb & back-up assistance from Ron Lundberg. Both individuals were knowledgeable and weren't "overkill" sales persons. We really appreciated that. Subaru has a great product evidenced by our second Forester in 9 years. More

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Easy and not stressful! This was the first time where I never felt pressured by a sales person and it was amazing! We went to the superstore to look at the Forester and ended This was the first time where I never felt pressured by a sales person and it was amazing! We went to the superstore to look at the Forester and ended up going home with a 2015 Impreza and couldn't be happier with my decision. Great car and great customer service! Thank you Charlie for all the help and information. I would definitely recommend Subaru Superstore in Chandler to all my Friends and Family!! More

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Good experience Drove car one day came back drove again. Friendly staff, No pressure, knew the vehicle, after purchased salesman Charlie Webb followed-up twice. Will Drove car one day came back drove again. Friendly staff, No pressure, knew the vehicle, after purchased salesman Charlie Webb followed-up twice. Will get my service there. More

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