Charlie Shaver

Have several back-to-back emails from Taylor. You lied, Have emailed she'll only run 2 inquiries, Well what did you do? PLUS still to date, she RUNS and HIDES the other way you shady Clown. She You lied, Have emailed she'll only run 2 inquiries, Well what did you do? PLUS still to date, she RUNS and HIDES the other way you shady Clown. She in fact, took our personal info that she wanted so badly in the morning, Only to FAIL to acknowledge or let people know the status! Guess what, we'll use your email on a Federal Civil Suit against you. Charlie only responds or talks to you when he sees fit. More

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I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return More

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Treated fairly. Recommend Charlie Shaver was a great sales person. Had to take back for an update and service Dept was just as nice! sales person. Had to take back for an update and service Dept was just as nice! More

by SUSIESPOTS Verified Customer Verified Customer

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Dealership was very fair and transparent. The process from walking in the door to walking out with a new car was also the fastest that I've ever been in/out of a dealership. from walking in the door to walking out with a new car was also the fastest that I've ever been in/out of a dealership. More

by M.VITELLI Verified Customer Verified Customer

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They are very responsive to my needs and find vehicles in the system. Also they watch and make sure I get all the current incentives. the system. Also they watch and make sure I get all the current incentives. More

by Rickck.diffendal Verified Customer Verified Customer

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Great service from Charlie! Just the facts with great knowledge of Rams, the industry and the purchase process. Would only buy from him, again! Thanks Charlie knowledge of Rams, the industry and the purchase process. Would only buy from him, again! Thanks Charlie More

by CRAIGKAISER0122 Verified Customer Verified Customer

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Everyone very professional polite and helpful called spoke to salesman Charlie my wife and son stopped in looked at vehicle they liked and wanted to trade in we worked out numbers scheduled appointment spoke to salesman Charlie my wife and son stopped in looked at vehicle they liked and wanted to trade in we worked out numbers scheduled appointment to pick up later that day all the paper work was ready car was detailed really worked hard make sure they satisfied and made us happy More

by Buck Verified Customer Verified Customer

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The salesman Charlie was very knowledgeable and had a very positive approach. The trade value of my car was a very competitive offer. The deal was very clear and was easy. very positive approach. The trade value of my car was a very competitive offer. The deal was very clear and was easy. More

by 4donmc Verified Customer Verified Customer

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Excellent service. Efficient and friendly. Answered Excellent service. Efficient and friendly. Answered questions, helpful. Finance dept was efficient. Would return again. Charley was helpful and wil Excellent service. Efficient and friendly. Answered questions, helpful. Finance dept was efficient. Would return again. Charley was helpful and willing to be patient with us. More

by RPATELNML Verified Customer Verified Customer

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Very honest salesmen. All we were told from the start carried through our transactions. Will be visiting again in the Spring for my new truck. carried through our transactions. Will be visiting again in the Spring for my new truck. More

by BLUERIBBON5 Verified Customer Verified Customer

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