Charlie Gower
Charlie Gower at Hall Honda Elizabeth City
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Charlie Gower | Page 2

Service Manager

Hall Honda Elizabeth City

105 Tanglewood Parkway South
Elizabeth City, NC 27909

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24 Reviews
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24 Reviews

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24 Reviews of Charlie Gower

April 28, 2020

Dealership Rating
Employee Rating

Service always prompt, courteous and easy to arrange. The process is smooth and easy to access Personnel are gracious and pleasant. I highly recommend Charlie and his staff. More

by CE
Recommend Dealer
Yes

Other Employees Tagged: John Holman

Apr 29, 2020

Hall Honda Elizabeth City responded

Hi Ce, thank you so much for your feedback! Charlie and team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

March 04, 2020

Dealership Rating
Employee Rating

Fast friendly service from calling and making appointment to checking out. Updated throughout service visit. Was in and out in no time. Definitely would recommend. More

by Rhondaking80
Recommend Dealer
Yes

Other Employees Tagged: John Holman , Dequan Perry, Shannon warren

Mar 07, 2020

Hall Honda Elizabeth City responded

Hello, thank you for the high star rating. It's great to see that everything was completed promptly and to your satisfaction. If there is anything else we can do to assist you, please let us know. Take care.

February 26, 2020

Dealership Rating
Employee Rating

Excellent service. Got my van back on the road in less than a day. John and the crew worked fast to ensure I had my van for a trip that was scheduled just 2 days out. Thank you and Job well done! More

by TheTrammellfamily
Recommend Dealer
Yes

Other Employees Tagged: Debbie Miller, John Holman , Dequan Perry

Feb 28, 2020

Hall Honda Elizabeth City responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 14, 2020

Dealership Rating
Employee Rating

This was the absolute worst dealership experience I have ever had in my 30 years of driving. The confusion but they have an a dealership is almost crippling More

by Claude
Recommend Dealer
No

Other Employees Tagged: John Holman , Matthew Harrell, Heath Wynn, Shannon

Mar 05, 2020

Hall Honda Elizabeth City responded

Claude, thank you for your feedback. Our General Manager, Heath Wynn, would like the opportunity to speak with you personally regarding your concerns. Unfortunately, we have been unable to locate contact information in our database based off of the username provided in this review. At your convenience, please contact Heath directly at 252.435.6328. Thank you.

January 07, 2020

Dealership Rating
Employee Rating

This service experience exceeded my expectations - I am traveling and cannot remember my serviceman’s name but he did everything that was on my list and completed the job prior to quoted time frame. More

by Jt
Recommend Dealer
Yes
Jan 08, 2020

Hall Honda Elizabeth City responded

Jt, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2019

Dealership Rating
Employee Rating

Everything was done correctly and efficiently .I was treated courteously and all my questions were answered. I keep coming back because of satisfaction with the service and products. More

by Lcook26
Recommend Dealer
Yes

Other Employees Tagged: John Holman

December 04, 2019

Dealership Rating
Employee Rating

I needed to get my oil Changed. They were able to to get done in timely manner! I love Hall Honda Service Department! Best in the area. More

by Curry56
Recommend Dealer
Yes

Other Employees Tagged: Debbie Miller, John O'Connor, John Holman , Heath Wynn, Shannon, Corey

November 22, 2019

Dealership Rating
Employee Rating

Great team at Hall Honda ELIZABETH CITY! Great good fantastic wonderful committed sales and service people more than any where else that I know of. More

by kmtmkj
Recommend Dealer
Yes

Other Employees Tagged: John Holman , Andrew Creech, TJ Johnson, Adrien Leonard-Curry , Dequan Perry, Stewart Straus

Nov 25, 2019

Hall Honda Elizabeth City responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2019

Dealership Rating
Employee Rating

Awesomeness Cheeseburgerbackpack Thank you to Adrian for our sales experience and helping us purchase our 3rd vehicle from Hall shout out to Matt and Heath for making it happen and Ch More

by winterscoming2us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Debbie Miller , William Forman, Matthew Harrell, Adrien Leonard-Curry , Heath Wynn

Nov 21, 2019

Hall Honda Elizabeth City responded

Thank you for your positive review. We're glad to hear that you found our team here at Hall Honda Elizabeth City so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

October 21, 2019

Dealership Rating
Employee Rating

Not helpful or military friendly Military family received poor brake work done and Charlie made ZERO effort to help! We are out $500 and on our own!l to fix! More

by Erika Gabriela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 21, 2019

Hall Honda Elizabeth City responded

Erika, thank you for your feedback. It is our understanding that you’ve spoken with our Service Manager, Charles Gower, regarding your concerns. We regret that you are having an issue with brakes on your Tundra, however, the brake service was performed 3900-4000 miles ago. Our warranty offer is a 12 month/12,000 mile warranty on services performed against workmanship and/or defective parts and not a warranty for wear. If you have any additional questions or concerns about this, please do not hesitate to contact Charles at 252.435.6328. Thank you.

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