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Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC
Refer Me

Charles Wiebel | Page 2

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
162 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

8 yrs, 9 mos

Languages Spoken

English English

4.8

162 Reviews

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162 Reviews of Charles Wiebel

May 06, 2024

Dealership Rating
Employee Rating

It’s handy service for my Cadillac even though I couldn’t buy it there. More

by domsam04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Helpful
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May 09, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your positive experience with our service for your Cadillac at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your feedback and hope to serve you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

May 02, 2024

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Employee Rating

Rep was curt s And didn’t explain well. Take more time to explain nb More

by DEVORE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 06, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

May 01, 2024

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Employee Rating

Charles makes scheduling service on our company vehicles easy. We know we are receiving great customer service with him. More

by RECEPTION42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 06, 2024

Ed Morse Chevrolet Buick GMC responded

Thanks for the great feedback! We're very happy that Charles was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC Team

April 30, 2024

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Employee Rating

Every one I talked with was very helpful in making the entire process go as smooth as possible. More

by jcreamer209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Wood, Dan Cox

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May 06, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 27, 2024

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Employee Rating

Professional, courteous, informative and very friendly. A pleasure doing business with a good group of people! More

by kbgerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 30, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

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Employee Rating

Warranty work went really smoothly! They called me to follow up about releasing the work to them to help expedite things. More

by Trenterbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 30, 2024

Ed Morse Chevrolet Buick GMC responded

Trent, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

April 25, 2024

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Employee Rating

Charles Wiebel worked very hard to have my extended warranty pay for the repair work. When the work was delayed he helped give me a ride to lunch. The mechanics at Ed Morse were able to repair the sh More

by LMVANROEKEL
Recommend Dealer
Yes
Helpful
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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Ed Morse Chevy Buick GMC Team

April 25, 2024

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Employee Rating

Very affordable and and fair on the price of four new tires. Theytook the extra time to make sure the alignment and the balancing of the tires were correct. Thank you I have a nice smooth ride. More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 24, 2024

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Employee Rating

Great staff, very Friendly and the service is always detailed and great. The prices are fantastic More

by anthony.j.pero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Helpful
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Apr 26, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your glowing review, Anthony! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 21, 2024

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Employee Rating

Extremely polite. Problem. My appointment was for 11:00 am. I arrived at 10:55. Departed 1:00pm Seems a little long to me More

by dwsass51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 23, 2024

Ed Morse Chevrolet Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

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