Charles Archer
Charles Archer at Casey Kia
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Charles Archer | Page 54

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
545 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

8 yrs, 1 mo

Industry Experience

26 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

545 Reviews

Write a Review

545 Reviews of Charles Archer

October 19, 2016

Dealership Rating
Employee Rating

Wonderful time!!! Charles was a very helpful salesman who appeared to really be trying to help us out. He was even already waiting for us to arrive and greet us to show More

by Vegeta02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that your experience with us was helpful and 5 star worthy. We are also glad that you enjoyed your vehicle purchasing process and hope to be able to work with you again in the future. If you have any questions or concerns please do not hesitate to give us a call. Thank you your time and have a great day!

October 18, 2016

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Employee Rating

Great experience! Charles was really polite and welcoming. He called me and my husband Mr and Mrs. And gave his full attention. Asked us if we needed anything and mad More

by Melissa Millen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2016

Casey Kia responded

Thank you for the review Melissa! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 17, 2016

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Employee Rating

Awesome Experience! I was not aware of my husband’s plan to purchase a Kia Sorento as my birthday gift and I was surprised when he suggested that we stop by the dealershi More

by Gwenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

October 12, 2016

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Employee Rating

I felt like a star!!! From the beginning I received a kind welcoming greeting by a staff member, who directed me to Mr. Archer's desk. Once again shortly after Mr. Archer g More

by Onneica Blakeney
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 12, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

October 11, 2016

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Employee Rating

pleasant Charles was very professional, after being passed around a couple times he got the deal done and was able to get me what I wanted... More

by Chclar81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 08, 2016

Dealership Rating
Employee Rating

Great customer service! I had a very good experience with this dealership. They were professional and helpful without being pushy. They also were willing to work with me. Def More

by Jeasterday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2016

Casey Kia responded

Thank you for the review! We are happy to hear that you had a good experience with us and that you were treated with professional help. We are also happy to hear that you will be a customer that will come to us for any of your automotive needs. Thank you for your time and have a wonderful day!

October 07, 2016

Dealership Rating
Employee Rating

Customer Service My Sales Rep was Charles Archer and he was great. He help me every step of the way thru the processs of purchasing out new vehicle. He even called m More

by Jambizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2016

Casey Kia responded

Thank you for the review! We are glad that we were able to provide you with the right vehicle for you. Customer satisfaction is our priority and we will do all we can to make your experience with us one of a kind. We hope to make your first service appointment 5 star worthy, thank you for your time and have a wonderful day!

October 04, 2016

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Employee Rating

Nothing is to hard for my God I am filled with over JOY, I appreciate the hard work you provided and making this experience very remember, Yes I drove off the lot with my Dukie go More

by Anissa Kearney Rawles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2016

Casey Kia responded

Thank you for the review Anissa! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 29, 2016

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Employee Rating

good service this is the second car that we have bought from caseykia, the salesman and staff are willing to work with you to get the car that you desire at a pric More

by dannyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2016

Casey Kia responded

Thank you for the review! We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 26, 2016

Dealership Rating
Employee Rating

Salesman didn't Hassel you he listened worked for you They work with you to get your price & payment you like, good job, will deal with them again & tell my friends that it's a relaxed atmosphere More

by David 1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Steve Jernigan

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