83 Reviews
Write a Review83 Reviews of Chai Lor
April 13, 2019
Terrific experience. Like clockwork! Dependable, friendly service every time. Their service writers are attentive and always go the extra mile. The garage is always clean and they keep th Dependable, friendly service every time. Their service writers are attentive and always go the extra mile. The garage is always clean and they keep things moving. More
April 11, 2019
Experienced customer service These folks know how to keep employees! I’ve been a customer for years and have always felt like I’m working with a top notch group of people. These folks know how to keep employees! I’ve been a customer for years and have always felt like I’m working with a top notch group of people. More
Other Employees Tagged: A.C. Hecker
April 10, 2019
Chai is always helpful and very courteous. Service is tops Excellent service department. Everyone is always kind a friendly. Service is top rate. The other thing that sticks out is the cleanliness of the wa Excellent service department. Everyone is always kind a friendly. Service is top rate. The other thing that sticks out is the cleanliness of the waiting area and the treats they have waiting. More
April 09, 2019
PERFECT EVERY TIME I have been getting my cars serviced (and purchased) at Luther Hopkins Honda for many years. Every time that I pull in for servicing and Chai is worki I have been getting my cars serviced (and purchased) at Luther Hopkins Honda for many years. Every time that I pull in for servicing and Chai is working with me, I know it will be a good experience. He is personable and professional and always makes the visit positive. Thanks Chai! More
April 06, 2019
The service was excellent - as usual! I have had my Honda Accords serviced by Hopkins Honda for many years. The wait time for service has ALWAYS been within the quoted time or less. The qu I have had my Honda Accords serviced by Hopkins Honda for many years. The wait time for service has ALWAYS been within the quoted time or less. The quotes given for repairs has always been accurate and the service reps have treated me not just as a “customer” but as they would a good friend when relaying repair issues and the costs associated. More
Other Employees Tagged: Kyle Allison, Angie Kirkendall, Josh Tague , Sarah Touchstone
April 06, 2019
Luther Hopkins Honda--the best! Luther Hopkins Honda excels at the fine art of supreme customer service--something that has been lost to online ordering and techie-driven apps. Wheth Luther Hopkins Honda excels at the fine art of supreme customer service--something that has been lost to online ordering and techie-driven apps. Whether a simple oil change or something more involved, every Luther associate is top-rate and the service/work provided is high quality. I won't take my car anywhere other than Luther Hopkins Honda. More
Other Employees Tagged: Karlina Nelson, Sorry...can't recall the name of the two shuttle service drivers (also excellent) along with the associate who handled check-out--also excellent.
April 04, 2019
John and Natasha-Gold Stars The title says it all, both worked hard to get me what I wanted. The team took the time to understand my needs and while the initial selection was g The title says it all, both worked hard to get me what I wanted. The team took the time to understand my needs and while the initial selection was great, it lacked critical features I wanted. This is where Natasha “shined”. She worked hard to find me what I wanted staying within 15% of my top line price. This is why I have purchased five vehicles form Hopkins Honda and specifically from John. Now John has competition from Natasha going forward. Thank you so much. More
Other Employees Tagged: John Vang , Natasha Catt
March 28, 2019
Excellent! Highly recommend! Please from beginning to end with my experience at Luther Hopkins Honda. Staff was friendly, knowledgable and communicative. LOVE my new car. Would de Please from beginning to end with my experience at Luther Hopkins Honda. Staff was friendly, knowledgable and communicative. LOVE my new car. Would definitely recommend to friends! More
Other Employees Tagged: Leonard Buzzelle, Edward Vorobey
March 27, 2019
Great service Great, friendly service. Fast too. Also, a welcoming kids entertainment room. I would highly recommend this dealership to friends and family. We look Great, friendly service. Fast too. Also, a welcoming kids entertainment room. I would highly recommend this dealership to friends and family. We look forward to our next trip to Luther Honda. More
March 22, 2019
Car maintenance I have trust in the work that they do. The employees are knowledgable professional and kind. Prices are fair and comparable to other repairs shops. Th I have trust in the work that they do. The employees are knowledgable professional and kind. Prices are fair and comparable to other repairs shops. Thank you. More
Other Employees Tagged: Angie Kirkendall , Donna Cepress, A.C. Hecker, Karlina Nelson, Jerry StSauver, The friendly cashiers; wonderful employees who keep the waiting areas clean & comfortable Thank you!