Chad Robertson | Page 6

Chad was great. However, everything else has been very disappointing. Jennifer, who upsold us the underbody work, said that the work would be done Thursday morning. That time was confirmed by a service disappointing. Jennifer, who upsold us the underbody work, said that the work would be done Thursday morning. That time was confirmed by a service manager when I dropped off my car. The car was NOT ready on Thursday morning, which altered my plans for the day. When I asked Jennifer about it, her response was she had never said that. "I'm sorry you misunderstood me" was the actual response. That isn't an apology; that's a way to tell me I'm too xxxx stupid to know the difference between the word "morning" and "afternoon". Their undercoating guys did not communicate with me well either, and they left trash in the back of my car. I worked with Lisa to resolve the problem, and I feel the dealership deserves another chance. More

Helpful 0

Report | Print

Nice to talk with Andrew, easy going and considerate. Plus the dealership was excellent and Chad helped us with the details of title transfer . Everyone there was good to us. Plus the dealership was excellent and Chad helped us with the details of title transfer . Everyone there was good to us. More

Helpful 0

Report | Print

I wanted to thank Chad for an excellent car buying experience. The new car is going to be great with my commute and I really appreciate the price for the vehicle. I know I was on a tight budget for t experience. The new car is going to be great with my commute and I really appreciate the price for the vehicle. I know I was on a tight budget for this second family car and it wasn't easy, but your advice and help led me to a great selection and I think the right car for me. Thanks Chad and Ryan Auto Mall! More

Helpful 0

Report | Print

Chad worked with our rare night off and hour drive to make the deal. He stayed late and helped smooth the process. We will return. make the deal. He stayed late and helped smooth the process. We will return. More

Helpful 0

Report | Print

Chad was excellent to work with and made our vehicle purchasing experience much more enjoyable than previous sales persons at other dealerships. Thank you for the be ride! purchasing experience much more enjoyable than previous sales persons at other dealerships. Thank you for the be ride! More

Helpful 0

Report | Print

Chad was an extremely nice and attentive person. WE really appreciate everything he did to help us buy our vehicle. He listened to our needs and brought over 2 vehicles, yes, we bought the first one we really appreciate everything he did to help us buy our vehicle. He listened to our needs and brought over 2 vehicles, yes, we bought the first one we drove!!! What an easy experience!!! More

Helpful 0

Report | Print

Ryan automall has been my place to go for quite a few years now. My experience with Chad on Saturday was phenomenal!! He was very courteous, knowledgeable and professional. I would recommend him to anyon years now. My experience with Chad on Saturday was phenomenal!! He was very courteous, knowledgeable and professional. I would recommend him to anyone. More

Helpful 0

Report | Print

Sales team was very helpful as well as the financing dept. I didn't feel pushed or have stress about purchasing a vehicle with them. dept. I didn't feel pushed or have stress about purchasing a vehicle with them. More

Helpful 0

Report | Print

I viewed a used truck on the internet and ask to be contacted regarding a possible purchase. Chad Robertson responded very quickly. I explained that I was not a local customer, in fact I am 10 hours dr contacted regarding a possible purchase. Chad Robertson responded very quickly. I explained that I was not a local customer, in fact I am 10 hours drive time from Ryan Auto Mall. Chad me like I was 15 minutes away providing photos as requested and then presenting my offer for consideration without the hassle of a deposit. Once we had agreement on the deal, Chad arranged to have me picked up at the Minneapolis airport which is a hour away and then transported to the dealership. Bottom line: The truck was as advertised and the service and communication was excellent. "A" plus for both the dealership and the sales team. More

Helpful 0

Report | Print

Thank you to everyone at Ryan Chevrolet for all of the help in purchasing my new vehicle. A special thank you to Chad Robertson for pressure and hassle free process! help in purchasing my new vehicle. A special thank you to Chad Robertson for pressure and hassle free process! More

Helpful 0

Report | Print