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Celinda Justis

Overview Reviews (50) Inventory (197)

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Celinda Justis

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Celinda Justis | Page 2

Body Shop Administrator

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

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4.9

50 Reviews

Overview Reviews (50) Inventory (197)

4.9

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Celinda Justis

September 16, 2022

Dealership Rating

Employee Rating

Absolutely one of the best service departments that I have ever used. Clean, professional and on time! have ever used. Clean, professional and on time! More

by Teaveling man

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Paul Palmer, Brenda Riles , Grace Morgan, Dustin Rose

Helpful 0

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Sep 19, 2022 -

Chuck Anderson Ford responded

Thanks for the kind words! We appreciate your business and look forward to serving you in the future.

September 04, 2022

Dealership Rating

Employee Rating

Took great care of my truck and was quick on getting it repaired. I strongly recommend. repaired. I strongly recommend. More

by Dpearles311

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Dustin Rose

Helpful 0

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Sep 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

August 18, 2022

Dealership Rating

Employee Rating

Everyone was focused on my concerns and did above and beyond to get everything addressed and corrected. beyond to get everything addressed and corrected. More

by Rr32rita

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Dustin Rose, Carla Rose

Helpful 0

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Aug 18, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 02, 2022

Dealership Rating

Employee Rating

They did an excellent job on our car, they went the extra mile thanks you mile thanks you More

by WAR2BAR

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 05, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review !

June 30, 2022

Dealership Rating

Employee Rating

Carla did absolutely amazing with keeping me updated while my vehicle was in the shop. It took a while for my vehicle to get back to me due to shipping parts. This wasn’t in any control over the departm while my vehicle was in the shop. It took a while for my vehicle to get back to me due to shipping parts. This wasn’t in any control over the department but, they brought her back good as new! More

by Cole.norm.steph

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Paul Palmer , Carla

Helpful 0

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Jul 01, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

June 29, 2022

Dealership Rating

Employee Rating

I like the owner, the staff and the service. We will go back for service We will go back for service More

by Fourhorsesandadog

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Nick Anderson , Paul Palmer, Mike Anderson, Michael Gardner , Katy Davis, Grace Morgan, Dustin Rose

Helpful 0

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Jun 30, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business, and your wine even more!

March 17, 2022

Dealership Rating

Employee Rating

Took over 2 months to get done- Got car nack and still want 100% fixed had to wait again for parts Also other stuff happened I have no visual proof so Im not going to say it in here want 100% fixed had to wait again for parts Also other stuff happened I have no visual proof so Im not going to say it in here More

by toadconrad

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Mar 17, 2022 -

Chuck Anderson Ford responded

Hello, The timeframe doesn't sound excessive in today's parts shortages, but I am concerned about it not being 100% when you got it back. Please email our general manager, Nick Anderson, with a little more information and he will look into it for you! His email is nick.anderson@chuckanderson.com.

March 11, 2022

Dealership Rating

Employee Rating

The service was prompt and professional. The quality of service was top notch. I would come back The quality of service was top notch. I would come back More

by Roger.elsea

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Dustin Rose

Helpful 0

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Mar 15, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience!

February 05, 2022

Dealership Rating

Employee Rating

Ordered a mirror and had to have a cap painted. It took over 2 weeks to paint and when I went in to have it put on it was painted the wrong color. Neither the painter or assistant could explain how this ha over 2 weeks to paint and when I went in to have it put on it was painted the wrong color. Neither the painter or assistant could explain how this happened. Do not recommend. More

by Christopherdent15

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Feb 07, 2022 -

Chuck Anderson Ford responded

Hi Christopher! When this happened a month ago or so, we weren't really sure how we got the wrong paint code. We're sorry for the inconvenience and hope that when our painter hand delivered it to you when it was corrected, that it showed good faith and our appreciation for your time.

January 19, 2022

Dealership Rating

Employee Rating

The body shop was absolutely wonderful even when dealing with part back ordered. Kept me updated and even brought my car home when it was completed. with part back ordered. Kept me updated and even brought my car home when it was completed. More

by KATHEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dave

Helpful 0

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Jan 20, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Kathy! We appreciate your business!

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