Cassandra Gonzalez
Cassandra Gonzalez at Big Star Cadillac
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Cassandra Gonzalez

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
14 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

14 Reviews

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14 Reviews of Cassandra Gonzalez

March 29, 2024

Dealership Rating
Employee Rating

Great service and help very impressed will recommend to any friend looking for a cadillac More

by RZUNIGA86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Mar 29, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

March 14, 2024

Dealership Rating
Employee Rating

The service advisor provided the information I needed understand my first visit. He offered me assistance to ensure I was comfortable during my wait time. More

by gretawilson2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Mar 15, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 17, 2024

Dealership Rating
Employee Rating

Daniel went above and beyond for me. I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was t More

by jim.p.vaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran, Daniel Wood

Feb 19, 2024

Big Star Cadillac responded

Thank you! We are delighted that our Daniel was able to provide an exceptional 5-Star experience for you and restore your trust in us. We are honored that you chose Big Star Cadillac!

February 11, 2024

Dealership Rating
Employee Rating

Great Dealership I was put in a 2024 Cadillac I would recommend this dealership to anyone More

by mcknight.joshua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Feb 12, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 14, 2023

Dealership Rating
Employee Rating

I worked with Jose to trade in a truck and he was great to work. It was a no pressure sales environment. I have bought many vehicles and this was one of the better experiences I have had. The entire staff More

by tlesak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 15, 2023

Dealership Rating
Employee Rating

They were diligent in their effort to finalize a deal that was beneficial to me. Thank you. More

by cawrsw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 15, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

September 13, 2023

Dealership Rating
Employee Rating

Working with Casandra was a great experience! She helped me get the vehicle I wanted. She was very professional and made things fast and easy. Ask for her if you want a smooth and fair, dealershi More

by matthew.morris.corp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

September 13, 2023

Dealership Rating
Employee Rating

My experience was amazing! Casandra was awesome. If you ever need to buy a car, please buy from her! They gave me a good deal on the car I wanted, and they worked with me. More

by matthew.morris.corp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica , zzSteve zzSons

Sep 14, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 03, 2023

Dealership Rating
Employee Rating

I was pleased with our salesperson. She was very knowledgeable about the car and did not try to high pressure me. The finance officer was very knowledgeable also and accepted our deci More

by lajohnson35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 31, 2023

Dealership Rating
Employee Rating

I had a great experience with my new car purchase. Mark and Keith really did help me get everything I wanted in my purchase More

by Twilson231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Keith Mujica

Sep 01, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

1

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