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Casey Martel

Overview Reviews (82) Inventory (914)

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Casey Martel

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Casey Martel

Hyundai Nissan Sales Consultant

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

I have worked in the Car Industry since 2015! I'm from Bismarck, ND and graduated from NDSU with a degree in Natural Resource Management. Currently Serving in the North Dakota Army National Guard as a Heavy Equipment Mechanic. I like to golf and be outside during my time off.

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4.9

82 Reviews

Overview Reviews (82) Inventory (914)

Dealership Experience

2 yrs, 4 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

English

4.9

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Casey Martel

April 26, 2024

Dealership Rating

Employee Rating

We returned after our purchase in 2017 and here we are with our second Nissan - guess we appreciate the company! with our second Nissan - guess we appreciate the company! More

by Leon

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Stengl

Helpful 0

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Apr 26, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you, Leon, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

April 22, 2024

Dealership Rating

Employee Rating

Typical car sales, not straightforward. Lots of unclear false commitments. Surprised at the end with only on keyfob. Intense pressure to buy warranty. Lots of unclear false commitments. Surprised at the end with only on keyfob. Intense pressure to buy warranty. More

by bm16

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for bringing this to our attention. If you'd be willing, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 13, 2024

Dealership Rating

Employee Rating

Very helpful staff who listened to my needs and made sure I felt comfortable with the vehicle I chose. I felt comfortable with the vehicle I chose. More

by Pay.S

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Stengl

Helpful 0

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Apr 13, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

April 05, 2024

Dealership Rating

Employee Rating

The dealership was great working with us and what we were looking for.in a vehicle. looking for.in a vehicle. More

by Juniorscenter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Tweten, Jason Solheim

Helpful 0

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Apr 06, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

April 05, 2024

Dealership Rating

Employee Rating

I had a very positive experience made possible by the friendly, professional staff. Usually car buying is a painful experience, but not this time. friendly, professional staff. Usually car buying is a painful experience, but not this time. More

by DARINRLEICK1967

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Brad Tweten

Helpful 0

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Apr 06, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

April 03, 2024

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Employee Rating

Very friendly and clean environment, super honest and helpful! 5 stars all the way around! helpful! 5 stars all the way around! More

by Mikekihls

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Brad Tweten, Luke Bentley, Armando Rodriguez, Cody Stengl

Helpful 0

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Apr 03, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help you out, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

April 02, 2024

Dealership Rating

Employee Rating

We started a little rocky with getting a salesperson to follow through but once Casey got involved he stayed involved. Maybe a little extra persistent but in the end, after about 3 months if waiting and ne follow through but once Casey got involved he stayed involved. Maybe a little extra persistent but in the end, after about 3 months if waiting and negotiating, I got the vehicle I wanted at a fair price. This is my 3rd Hyundai purchase and I have been happy with the vehicles and the shop for routine maintenance. Got my son into a brand new hybrid as well a few months ago. More

by Kona owner

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan McGarry, Mike Blythe

Helpful 0

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Apr 02, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing your thoughts about your experience with Gateway Chevrolet Cadillac Hyundai Nissan. We appreciate your business and hope to see you again soon!

March 29, 2024

Dealership Rating

Employee Rating

That was a very pleasant truck buying experience and the staff was great thanks gateway staff was great thanks gateway More

by nseitz22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cody Pratschner, Patrick LeClair

Helpful 0

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Mar 30, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Here at Gateway Chevrolet Cadillac Hyundai Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 01, 2024

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Employee Rating

Very helpful, answered all of my questions, worked really well to get the deal I wanted well to get the deal I wanted More

by duane49

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stas Dokukin

Helpful 0

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Mar 01, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much, Duane, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 27, 2024

Dealership Rating

Employee Rating

We traded in 2 vehicles for 2 new vehicles and was a smooth transaction. Casey and the staff worked hard for us. smooth transaction. Casey and the staff worked hard for us. More

by mikharris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brad Tweten, Ryan McGarry

Helpful 0

Report | Print

Feb 27, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey and our team met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan, we look forward to having you as one of our valued customers for many more years to come!

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