Carter was amazing he went above and beyond with his
great customer service skills. I would recommend anyone to use Holm Automotive for the best place to shop when buying a car. Thank you William for be
great customer service skills. I would recommend anyone to use Holm Automotive for the best place to shop when buying a car. Thank you William for being on top of everything and your great customer service as well. Ross thank you for taking care of us with the bumper and speedy service and providing such great staff. My wife and I appyyour business very much.
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by klingenberg_jon
Verified Customer
Verified Customer
Sep 04, 2023 -
Holm Automotive Center Inc responded
Thanks for letting Ross, William, and Carter know they are doing a great job. As we continue to develop young talent it's important for them to experience how impactful vehicle purchases truly are. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! See you next time! Sincerely, the Holm Automotive Team of Abilene.
I am impressed with Holm Automotive’s commitment to
community! The entire team is approachable and caring!
community! The entire team is approachable and caring!
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by Greg_Brown
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2023 -
Holm Automotive Center Inc responded
Thank you for the kind words regarding the team and our community involvement. Tim Holm has always insisted that our organization act as a role model for the community we serve and we are proud to do so. You can expect our next generation of leaders to embrace this passion with the same caring attitude. Sincerely, the Holm Automotive Team of Abilene.
My husband and I were very pleased with the service we
experienced at Holmes. Carter was very patient with us when we wanted to test drive multiple vehicles, and after we found the vehicle that we would l
experienced at Holmes. Carter was very patient with us when we wanted to test drive multiple vehicles, and after we found the vehicle that we would later purchase, he was very helpful with questions we had about the car and helped us set things up that were new to us. Everyone we came into contact with while at the dealership was very kind and helpful.
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by aerosmithrocks
Verified Customer
Verified Customer
Aug 28, 2023 -
Holm Automotive Center Inc responded
Thank you for the great review! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Ross, Carter, and Willie were extremely professional and
made our car buying experience very informative and enjoyable.
made our car buying experience very informative and enjoyable.
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by mnuss07
Verified Customer
Verified Customer
Aug 28, 2023 -
Holm Automotive Center Inc responded
Thank you for the great review! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
The staff was very professional and efficient and
accomodating. I went in at 9 am explained my situation and we did a test drive, and we completed everything by 12 noon. Would recommend to anyone in
accomodating. I went in at 9 am explained my situation and we did a test drive, and we completed everything by 12 noon. Would recommend to anyone in the area.
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by nerose1957
Verified Customer
Verified Customer
Aug 16, 2023 -
Holm Automotive Center Inc responded
thank you for for the amazing review! It is great to hear everything was done quickly and to your satisfaction! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Great service, definitely care about their customers and
it shows. Will definitely be back again.
it shows. Will definitely be back again.
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by rachel.thomas0625
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Thomas
Jul 24, 2023 -
Holm Automotive Center Inc responded
Rachel, thank you for sharing your review of your car purchase at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with our team. At Holm Automotive, providing excellent service and caring for our customers are at the core of our values, and we're delighted that our efforts shone through during your car-buying process. We're honored to have earned your trust and loyalty, and we look forward to welcoming you back again in the future. Once again, thank you for choosing Holm Automotive for your car purchase. We truly value your business and hope you enjoy your new vehicle for many miles to come. Safe travels, and we'll be ready to assist you whenever you visit us again!
- Sincerely, the Holm Automotive Team of Abilene.
Carter and Willie were amazing.
Worked to get the payment and APR where I wanted, and were so kind and knowledgeable when working with them! Highly recommend this dealer. I love my
Worked to get the payment and APR where I wanted, and were so kind and knowledgeable when working with them! Highly recommend this dealer. I love my new car!🙂
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by rachel.thomas0625
Other Employees Tagged:
Willie Thomas
Jul 21, 2023 -
Holm Automotive Center Inc responded
Rachel, thank you for sharing your review of your car purchase at Holm Automotive! We're thrilled to hear that Carter and Willie provided you with an amazing experience and went above and beyond to meet your needs. At Holm Automotive, our team is dedicated to ensuring our customers are satisfied with their car-buying process. We're delighted that Carter and Willie worked diligently to get the payment and APR to your satisfaction, making the purchase a smooth and enjoyable experience for you. Kindness and knowledge are important attributes in our team members, and we're glad that you found these qualities in Carter and Willie during your interactions with them. Congratulations on your new car! We're delighted that you're happy with your purchase. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and provide you with the best service possible. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
- Sincerely, the Holm Automotive Team of Abilene.
We had a fantastic experience with Carter at Holm
Automotive in Abilene. He was very friendly, went out of his way to accommodate our work schedules, and made the process efficient, quick, and fun. W
Automotive in Abilene. He was very friendly, went out of his way to accommodate our work schedules, and made the process efficient, quick, and fun. We'll definitely be purchasing all future vehicles from Holm, and if Carter's working there, he will be our chosen salesperson. We adore our new Chevrolet vehicle!
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by averydawnmaxwell
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Thomas
Jun 05, 2023 -
Holm Automotive Center Inc responded
Thanks for the kind words about Carter and our sales process. We're always here with the same great service whenever you need service or another vehicle! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Carter’s customer service skills and overall respect are
beyond words. Thanks you Carter, and thank you Holm’s!!
beyond words. Thanks you Carter, and thank you Holm’s!!
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by tgasperich
Other Employees Tagged:
Willie Thomas
May 29, 2023 -
Holm Automotive Center Inc responded
Thank you for the outstanding review and patronage! Carter will appreciate your kind words of endorsement & the whole team hopes you have a fantastic summer in your new ride! Sincerely, the Holm Automotive Team of Abilene.
Carter is mature beyond his age.
Very knowledge, respectful and his customer service skills are outstanding. Carter and the Holm’s Auto reputation go hand in hand.
Willie Thom
Very knowledge, respectful and his customer service skills are outstanding. Carter and the Holm’s Auto reputation go hand in hand.
Willie Thomas assisted us with financing the vehicle. After we declined the GAP offer, Willie’s demeanor changed to being difficult to engage with him. We were given copies of the documents we signed and reported conflicting information to Willie on 5/22/23. We wanted a set of approximately revised documents. Willie responded with us claiming there was “foul play” on Holm’s side. Those words and/or thoughts never crossed our minds. Willie’s accountability is questionable.
Thank you Holm’s! We will be back!
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by tgasperich
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Thomas
May 29, 2023 -
Holm Automotive Center Inc responded
Thank you for the kind words of endorsement for Carter and your on going patronage with Holm. We appreciate the candid review and apologize for not having consistency in customer service across your entire shopping experience. We never want any one to feel uncomfortable in the process and it is with sincere regret you had documentation issues in conjunction with poor customer service. Our General Manager has been sent the concern for review and we appreciate your time in letting us know.
Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your Carter or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
Sincerely, the Holm Automotive Team of Abilene.