Carrie Howard
Carrie Howard at Salerno Duane Ford
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Carrie Howard | Page 4

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
46 Reviews
5.0

46 Reviews

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46 Reviews of Carrie Howard

August 22, 2023

Dealership Rating
Employee Rating

Tank you Carrie and your team for making the service stress free. I will be back. Thanls More

by ocf753
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Salerno Duane Ford responded

It was our pleasure! Thanks for the 5 star review!

August 14, 2023

Dealership Rating
Employee Rating

Carrie was wonderful and extremely accommodating. Very attentive and always got right back to us. More

by tonypereira92
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 08, 2023

Dealership Rating
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Carrie is an exceptional service advisor. She communicates effectively and calls in a timely manner with status and details. Her excellent demeanor and cheer last until the workday ends. Kudo More

by coachgalant
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro , Andreas Ayaya

August 08, 2023

Dealership Rating
Employee Rating

Satisfied from the appointment scheduling to my car service! Will definitely return there with no hesitation. More

by atoure07
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2023

Salerno Duane Ford responded

Looking forward to working with you again in the future!!

June 12, 2023

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Employee Rating

Customer service representatives were extremely helpful. They went above and beyond and helped resolve an issue with my extended warranty. More

by Patrickxedwards
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2023

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The dealer is always helpful and tries to find ways to help with the costs to the customer. More

by arod1013
Service Price Transparency
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Recommend Dealer
Yes

June 05, 2023

Dealership Rating
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Customer service always very friendly and helpful…Heather is so knowledgeable, and certainly makes visits simple. Thank you, Susan miller More

by SUSANMILLER7
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Recommend Dealer
Yes

Other Employees Tagged: Heather Nicastro

June 01, 2023

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Employee Rating

Excellent service. Easy and convenient to schedule; friendly staff and kept me informed of progress. Shuttle service is a major plus More

by rcalbertalli
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rich - service mgr - outstanding customer care

Jun 07, 2023

Salerno Duane Ford responded

Thank you so much for sharing your experience! We love that you find our service department to be so easy and convenient. Happy to help!

May 29, 2023

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Employee Rating

Very friendly, helpful and professional. I always feel comfortable bringing my bronco to the dealership for service. More

by jamccarron
Service Price Transparency
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Recommend Dealer
Yes

May 21, 2023

Dealership Rating
Employee Rating

Very professional and attentive. Carrie is very nice to deal with. The appointment set-up by phone was easy to use. More

by SER999
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Recommend Dealer
Yes
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