Caroluce d'Orvilliers-Seal

The sales process was just ok. The salespeople were very informed about the vehicles. Their communication, although always respectful, was not very good. Missed emails, not resp The salespeople were very informed about the vehicles. Their communication, although always respectful, was not very good. Missed emails, not responded to questions. They didn't "reply all" when requested. They avoided certain requests or missed them altogether. I wouldn't write a review except that, before actually driving away, their "business manager" could not stop pitching me products I told him over and over again that I didn't want. I had to get his sales manager to get him to stop and let us drive away. In no way does the title business manager fit. All he was doing was selling insurance. Not his fault really, but a problem with the dealership policies. Maybe all car dealerships do this. More

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Excellent Mr Smith came highly recommended, and we were not disappointed. This was the easiest car buying experience ever. I wanted a blue are and there was n Mr Smith came highly recommended, and we were not disappointed. This was the easiest car buying experience ever. I wanted a blue are and there was no pressure to take something they had in stock. I recivied my car with 2 days. Thank you. More

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Very favorable. No Hassle For the first time, buying our new Subaru Crosstrek from Valley Subaru in Staunton, VA was a pleasure. Our sales consultant, Caroluce d'Orvilliers-Se For the first time, buying our new Subaru Crosstrek from Valley Subaru in Staunton, VA was a pleasure. Our sales consultant, Caroluce d'Orvilliers-Seal was helpful in explaining the different trim packages and guided us to the best fit for our needs. It was clear she was very knowledgeable about all the vehicles at CMA's Valley Dealerships. She thoroughly explained the features of the Crosstrek and we felt very comfortable that this was the car that would meet our needs. I would recommend this dealership and Caroluce to my friends More

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A great experience A bad situation made good! We had an outback that was broken and we were facing some very costly repairs. Both Subaru and the dealership were wonderfu A bad situation made good! We had an outback that was broken and we were facing some very costly repairs. Both Subaru and the dealership were wonderful, easy and fair to deal with and we were given the option to trade in the broken Subie. Buying the new car was stress and hassle free (thankfully), and we left feeling positive and well treated. Highly recommend! More

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Subaru Ascent 2019 I knew the Ascent was great from the reviews but once I test drove it I was sold. We worked with Caroluse who was GREAT. She was very well informed I knew the Ascent was great from the reviews but once I test drove it I was sold. We worked with Caroluse who was GREAT. She was very well informed on the car and gave us a lot of her time. We got a great deal and are very pleased with the purchase :) More

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Fantastic I had a great experience at Subaru mostly due to Caroluce. I would highly recommend anyone to connect with her if you are in the market of purchasing I had a great experience at Subaru mostly due to Caroluce. I would highly recommend anyone to connect with her if you are in the market of purchasing a new vehicle More

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great purchase experience!!!!! I have always hated buying a new car, It would take all day, cost a arm and leg. Thanks to Caroluce. I found the Subaru I wanted at a fair price, Ca I have always hated buying a new car, It would take all day, cost a arm and leg. Thanks to Caroluce. I found the Subaru I wanted at a fair price, Came back to pick up the car, was in and riding home in less then three hours. What a great experience!!!!!! Caroluce was so knowledgeable and really knew her subarus. Made us feel like we were the only ones in the the shop. Thanks Vally Subaru!!!! More

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Superb Buying Experience Caroluce and Valley Subaru made buying my new car an amazing experience! Her knowledge of the product and willingness to be an advocate for me to mak Caroluce and Valley Subaru made buying my new car an amazing experience! Her knowledge of the product and willingness to be an advocate for me to make sure that I was getting the right vehicle within my payment range was priceless! i am extremely happy with my purchase and highly recommend Caroluce and Valley Subaru!! More

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wonderful experience Never felt so comfortable at a car dealership before. Will come back in the future. The sales team was so friendly and really took the time to show my Never felt so comfortable at a car dealership before. Will come back in the future. The sales team was so friendly and really took the time to show my wife and I the car we were looking for, without being pushy. More

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Great Experience Valley Subaru has wonderful employees and great service! Caroluce is great at explaining both the details of the cars and the pricing. We felt valued Valley Subaru has wonderful employees and great service! Caroluce is great at explaining both the details of the cars and the pricing. We felt valued as customers. More

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