Caroline Chambers
Caroline Chambers at Crown Chrysler Dodge Jeep Ram of Chattanooga

Caroline Chambers

Sales and Lease Consultant

Crown Chrysler Dodge Jeep Ram of Chattanooga

2120 Chapman Rd
Chattanooga, TN 37421

5.0
62 Reviews
5.0

62 Reviews

Write a Review

62 Reviews of Caroline Chambers

December 28, 2022

Dealership Rating
Employee Rating

Caroline Chambers was top notch throughout the whole process. Quickly and easily explained the whole process including the purchase, trade-in and financing. Her knowledge of the Ram 1500 was fantastic a More

by bryan.thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 06, 2022

Dealership Rating
Employee Rating

I went to this dealership and was immediately greeted by Caroline Chambers. Not only did she have amazing customer service, but she also made my process so quick and easy. After telling her the most import More

by PamelaaN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

November 06, 2022

Dealership Rating
Employee Rating

Caroline Chambers was fantastic. She treated me and my wife and daughter great. She was very knowledgeable of the vehicle she was selling us. Over all a great place to purchase a veh More

by nickholt.55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Reagan, Ian Hill

October 18, 2022

Dealership Rating
Employee Rating

my niece has been searching for a van for a while now. Caroline Chambers came thru and was able to find the perfect van. my niece is so excited about her van, and she was so pleased with how helpful Carol More

by LoriH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 07, 2022

Dealership Rating
Employee Rating

Caroline was awesome in all aspects of the car buying experience very knowledgeable, respectful. The deal we received exceeded our expectations very happy with the overall experience. Would recommend t More

by unluckeyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Caroline could provide you with a top-notch experience. Our customers' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

September 19, 2022

Dealership Rating
Employee Rating

It was such a pleasant experience excellent people that treated you with courtesy and respect . Lee Johnson was such a nice person More

by Wduck58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are so glad that Lee and the team could provide you with the quality service that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

September 13, 2022

Dealership Rating
Employee Rating

I was promised a full detail for buying the car so I brought it back for the detail and was told it would only take an hour, after an hour went by I was told it was still going to be a couple more hours More

by abreonna3
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Blackburn, Ian Hill , Detail guy, I don’t know his name. But obviously couldn’t do his job

Sep 14, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Abreonna We appreciate your reviews and apologize for the lengthy time it took to clean your vehicle. I have tried to reach you following your reviews, but I do not have a direct contact number for you as you were not the purchaser of record of the vehicle. In explanation, when you purchased your used 2014 Grand Cherokee last Saturday, it had not been through the shop, and we were very clear about that. We got the car inspected in service but told you that you would need to bring it back for the detail. A used car detail takes much longer as we have to clean it from top to bottom, and it took longer to finish than anticipated. When it was finished, you weren’t happy with it, so we offered to do it again and deliver it back to your home, which you accepted. We have not heard from you since then, but we would welcome an opportunity to see how we can make you happy. Be sure to contact me directly at the dealership at 423-591-6868 ext. 5810 or by email at knichols@crowncars.com at your earliest convenience. Thanks so much, Ken Nichols, General Manager

Sep 14, 2022

abreonna3 responded

I have been calling that number all day and it just keeps going to voicemail, check your emails from an email from Alex Shutters

September 10, 2022

Dealership Rating
Employee Rating

Trevor was awesome, new what we were looking for and took us right to them. Didn't try to sway us to something else. We always use Navy Federal Credit Union and he told us about a better deal with Chrysler C More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Reagan, Trevor Turner, Brandon Loftin , Talked to I think it was Morgan on the phone and she is the one that got us to drive down to take a look at what you have.?????

Sep 12, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dave, Thank you for your 5-star rating! We are happy to hear that Trevor and the team provided you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

August 27, 2022

Dealership Rating
Employee Rating

Caroline was awesome to work with! She looked at every route possible to get me in a truck and bought with the fairest rate possible! If you need any help at all go see Caroline at Cro More

by masongoss215
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Johnson

Aug 29, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Mason, Thank you for sharing the positive experience you had with Caroline! We are so glad that she took great care of you, and she will be honored to know how confident you are in her efforts. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

August 23, 2022

Dealership Rating
Employee Rating

Great experience could not be happier! Caroline Chambers is extremely nice and goes above and beyond!! Best dealership with the best people! More

by Wtate22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Reagan

Aug 23, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review! Providing a top-notch experience is always our goal, and we are glad that Caroline's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

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