Carlos Ortega

This is the second car our family has purchased from this amazing dealership. Everyone that I had an interaction with was very nice. Phillip is great! Very knowledgeable as he explained the many features of amazing dealership. Everyone that I had an interaction with was very nice. Phillip is great! Very knowledgeable as he explained the many features of the car thoroughly. He also helped me set up and understand the features and options with the vehicle. He helped my son with his first purchase as well. Carlos took the time to talk with me and answer my questions. Joey helped with the finance aspect and he worked hard to get me a great rate. This is a wonderful, family owned dealership that really cares about their customers. I encourage everyone to choose Toyota of Braintree and I will happily refer them to my friends and family. More

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Daniel is an exceptional sales associate! He is extremely knowledge about the Toyota brand and about their full line of vehicles. He goes above and beyond in his customer service yet has a hu He is extremely knowledge about the Toyota brand and about their full line of vehicles. He goes above and beyond in his customer service yet has a humble and polite demeanor that makes him a pleasure to work with. The entire team at Tufankjian Toyota of Braintree works together efficiently and with an to attention to detail that begins at the very top and filters down through the entirety of this incredibly well run and fairly priced auto dealership. But for me, Daniel is the rising young star of this organization and I appreciate all he did for me in the purchase of my 2023 Sienna Hyrbid. Five stars only for Daniel and for the entire Tufankjian team. More

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Thank you Mr. Viet. He was very enthusiastic in helping me buy the car I wanted. I like them very much. Thank you very much. Viet. He was very enthusiastic in helping me buy the car I wanted. I like them very much. Thank you very much. More

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The agent treated me with respect and I felt like they were in my favor were in my favor More

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I purchased my first car over 30 years ago and since, I have purchased a countless number of cars for me and my family at various dealerships throughout Massachusetts. Finally, I can say that I just had have purchased a countless number of cars for me and my family at various dealerships throughout Massachusetts. Finally, I can say that I just had the best car buying experience ever at Toyota of Braintree. Why? Because I'm convinced everyone at this dealership cares about providing the best customer service experience and that is their top goal. The fact that they care so much about customer satisfaction and building strong relationships with customers, they were very flexible with their pricing, so I received the best pricing possible, but what impressed me the most was that unlike other car dealers that like to play games, this one is honest, transparent, and are respectful of their customers so rest assured they will not play games with you. From their leadership to my sales consultant and everyone else involved in my purchase, they are true professionals and caring people. I had the pleasure to meet owner Mr. Greg Tufankjian who came and shook my hands and showed his appreciation for my business. The general sales manager Carlos Ortega is absolutely a superstar. 22 years ago, I bought from Carlos, who was the top salesman at the time at another Toyota dealer, the first ever AWD Sienna and now, he has become the general sales manager here at Toyota of Braintree. Carlos, your great career success is definitely well deserved, my friend!!! Carlos is not intimidating or scary like most sales manager are, instead, he is always all smiles, approachable, and he can instantly become your best friend or someone you feel you have known for ever because he loves to get to know his customers and he really cares about everyone of them. I want to also give a shout out to the business manager Arthur Martel who was efficient and very impressive as he prepared all the paperwork and finances perfectly and ensured my car was ready when I was ready to pick it up (the next day). And, last but not least, our sales consultant, Phil Le, who was so nice and attentive to our needs and so respectful, he has completely earned our trust and will now get the businesses of all my friends and families. Everyone that I know that wants to buy a Toyota, will now go to Toyota of Braintree and they need to contact Phil and Carlos. Thank you, Toyota of Braintree. Thanks so much, Carlos and Phil for making the car buying experience so enjoyable for me. You will always have our business because we know we will be well taken care of by friendly, professional, and caring people like you. More

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Excellent service! I highly recommend Idalia for her commintment to me as a New customer! Come to see her!!!! I highly recommend Idalia for her commintment to me as a New customer! Come to see her!!!! More

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Good dealership - very friendly personnel, very helpful, I would come back for service but it’s too far a drive. I’ve only met men working here, but they’re all good people! I would come back for service but it’s too far a drive. I’ve only met men working here, but they’re all good people! More

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Lenny was professional ,helpful & very patient ,responsive.during all the process of this car purchase ,responsive.during all the process of this car purchase More

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Excellent service from Lenny the salesman his manager Carlos Ortega, Freddy and Brian Sullivan and his excellent knowledge. I bought my last Toyota RAV4 from expressway Toyota and when I visited Braintre Carlos Ortega, Freddy and Brian Sullivan and his excellent knowledge. I bought my last Toyota RAV4 from expressway Toyota and when I visited Braintree Toyota and spoke with Lenny and found his knowledge about the vehicle, everything fit perfect. The combination of sales and servicing from Braintree Toyota earned my business and it was a job well done. I look forward to a long relationship with Braintree Toyota based on my experiences by this vehicle. Again, a job well done. More

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We have been loyal Toyota of Braintree customers for over 2 decades. They are attentive to their customers needs. I would highly recommend them to family and friends. 2 decades. They are attentive to their customers needs. I would highly recommend them to family and friends. More

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