Carlos Machado | Page 33

Easy, relaxing, pressure free I walked into Bourne’s with the intention of trading my truck in for something reliable and fuel efficient. Mark helped me choose the right car and wa I walked into Bourne’s with the intention of trading my truck in for something reliable and fuel efficient. Mark helped me choose the right car and was excellent during the whole process. I never felt uncomfortable or pressured during the whole process, which didn’t take long at all. Carlos helped me finalize the deal and guided me with the paperwork. He was super friendly and make the whole experience that much better. I recommend Mark and Carlos to anyone who wants to buy a car without any stress at all. This crew really is great. Thank you guys for such a great day. More

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Great Experience Best experience I've had at a dealership so far. Sue and Carlos were great. I'll be going back in a few weeks to buy my second car. Best experience I've had at a dealership so far. Sue and Carlos were great. I'll be going back in a few weeks to buy my second car. More

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Amazing!! Always a wonderful , low pressure atmosphere at Bourne’s auto. Love them and absolutely in love with my car! My family always buys from Bourne’s ! Always a wonderful , low pressure atmosphere at Bourne’s auto. Love them and absolutely in love with my car! My family always buys from Bourne’s ! More

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Superb Customer Service and Sales Experience I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealers I work at a corporate dealer myself and both the Sales & Service team at Bournes has exceeded my expectations, which are high when it comes to dealerships. They out performed the 3 large dealers I've worked at (Toyota and two Nissan Dealers). Kim, my sales and person Carlos, my finance consultant made my purchase pretty pleasant and quick. Then after my transmission went in my car a while after, Mike and Kory in service were great as well. They took care of getting my vehicle towed to their location, getting me in a loaner vehicle, and the warranty claim for my repair. After racking up over $16,000 for my transmission repair I walked out not paying a dime thanks to my extended warranty I purchased with the car, which I'd highly recommend to anyone to get when buying a luxury, performance, or higher model vehicle in a line up that is out of factory warranty. So far, I've loved my Evo X MR but I mean this in the nicest way, I hope not to have to go back any time soon unless I'm buying another car! (; More

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JONNIES, BOURNE AUTO SUPREMACY EXPERIENCE TO WHOM IT MAY CONCERN.... THIS DEALERSHIP IS BY FAR THE BEST IN SERVICE ON ALL LEVELS MY SINCERE COMPLIMENTS ON MR. JASON BOURNES TASTE AND SELECTION TO WHOM IT MAY CONCERN.... THIS DEALERSHIP IS BY FAR THE BEST IN SERVICE ON ALL LEVELS MY SINCERE COMPLIMENTS ON MR. JASON BOURNES TASTE AND SELECTION OF HIS SERVICE ENTOURAGE..... IT IS A DEEP AND WARM PLEASURE TO BE SERVED AT THIS ESTABLISHMENT..... IM A VERY HAPPY MAN ... IM NOT ONLY A CUSTOMER , IM A “BOURNE CLIENT” THAT SAID WITH ALL THE AWESOME SERVICE GIVEN .... THE NAMES THAT SHOULD BE RECONIZED FOR THEIR HARD WORK AND PROFESSIONALISM IS NONE OTHER THAN THE FOLLOWING..... CARLOS , TREY, JARED, MIKE , GEORGE, TORI, MARISSA , SUE, KIM, AND OF COURSE ALL OF THOSE WHOM NAMES I DONT RECALL , HOWEVER I ALWAYS SAY A SINCERE HELLO WITH A COLGATE SMILE ......!!!! YOU ALL ARE THE BEST A BRIGHTEST...... IM JONNIE BRAZIER AND I APPROVE THIS MESSAGE..... AND LASTLY... TO ALL U FOLKS OUT THERE STRUGGLING WITH TRANSPORTATION OR DONT HAVE NONE ..... COME ON DOWN TO BOURNES AUTO FOR THE BEST IN AUTO IDENTITY .... SUPER IN CUSTOMER SUPREMACY........ GIVING YOU .... THE CLIENT THE ULITIMATE IN VEHICLE ULTIMATUM .... TO CONTINUE A LEGACY...... !!!! 👍👍👍👍👍👍👍👍👍👍👍👍👍LOVE AND RESPECT......!!! KEEP SMILING..... More

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Everyone here is very nice. Sales and service. I had a very unique situation I had no license but had to buy a car in order to get my license. My salesman Trevon Hubbard was AWESOME! 🤗 He was very I had a very unique situation I had no license but had to buy a car in order to get my license. My salesman Trevon Hubbard was AWESOME! 🤗 He was very helpful to my situation. He stayed in touch with me and made sure I got the things I needed. He even followed up after my service appointment to see how I made out. He needs a raise. Or at the very least can he get his picture on his business card. He should be appreciated and sometimes the small things show people appreciation. Carlos even delivered my plates to my house due to the fact I live about 40 miles away from S Easton. 👍🏼Thank you so much to everyone there who helped me to achieve my goal of purchasing a car and getting my license back. Thanks so much. The only reason you got 4 stars instead of 5 is because you had my car for a week and didn't make the repairs you said you were going to and I had to go back. And had you guys delivered the car you definitely would have 5 stars. But I do highly recommend this place they have a great selection of cars from high end to your everyday average car. And all the people there just make the experience that more pleasurable. More

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Excellent to deal with! My husband and I purchased out third vehicle with Bourne's Auto Center this past weekend, and couldn't be happier. They are pleasant, efficient, and h My husband and I purchased out third vehicle with Bourne's Auto Center this past weekend, and couldn't be happier. They are pleasant, efficient, and have excellent vehicles and prices. We went there at 9am to test drive a car, and were driving off the lot in the new car before noon the same day. We have never once felt pressured by the staff. Highly recommend!!! More

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Great staff , great deals ! Mark was the most patient , well informed person I have met . He took his time to find a car that both my husband and I liked . He took the time to re Mark was the most patient , well informed person I have met . He took his time to find a car that both my husband and I liked . He took the time to review each detail and made sure everything we needed was ready as fast as possible . Carlos who dealt with the finance was also very patient and well informed . He his time to find us a acceptable loan at the lowest rate . Great people , great company ! Very satisfied costumer !! More

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Great overall experience We had a GREAT “hassle free” experience. The salesman Shawn & finance manager Carlos couldn’t have been more helpful!! They made the car buying experi We had a GREAT “hassle free” experience. The salesman Shawn & finance manager Carlos couldn’t have been more helpful!! They made the car buying experience (Which many know could be frustrating) easy, quick & pressure free. if you are looking to buy a car, I would highly recommend asking for Shawn Weir in sales & Carlos Machado in finance. More

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Great place to buy a car!! I purchased a car from John. He was great. Jose helped me I'm picking up the car today. Car was not ready because of the registration being down. Not I purchased a car from John. He was great. Jose helped me I'm picking up the car today. Car was not ready because of the registration being down. Not their fault. Suggest that a great place to get breakfast. Came back car was still not ready because of mass dot. Give me dealership plates so I can take the car and go to work. Carlos Worked very quickly on Monday to get all the paperwork done so I can make it to work on time. It's a very easy relax place. I will recommend it to everybody! And Rich the guy that bought the car around was also very pleasant. More

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