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Carlos Hernandez
Carlos Hernandez at Gosch Hyundai
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Carlos Hernandez

Service Advisor

Gosch Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.8
143 Reviews
4.8

143 Reviews

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143 Reviews of Carlos Hernandez

May 21, 2024

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Engine light came on I brought it to the dealership they took care of it immediately I was in and out in 1 day I was very happy More

by robertaedwards
Workmanship
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Recommend Dealer
Yes
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May 14, 2024

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I’ve owned five generations Hyundais! They have been unsurpassed during the many years service! From the mechanics, service tech writers and manager, I keep coming back because they treat More

by skipr99891
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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May 15, 2024

Gosch Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

May 10, 2024

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Took care of my vehicle in a professional and timely manner would definitely recommend Gousch Hyundai More

by grcdrap
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster

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May 11, 2024

Gosch Hyundai responded

Thanks for sharing about your experience with Gosch Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

May 02, 2024

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Great service and we received our car back in a timely manner would use them again More

by lorigreen18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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May 03, 2024

Gosch Hyundai responded

We are very happy to have provided you with such a positive experience, Lori! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

April 12, 2024

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Customer friendly, very nice waiting area with good coffee, completed scheduled work on time with review of inspection. More

by jlndhlm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 13, 2024

Gosch Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

April 12, 2024

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Unfortunately had to wait 2 plus hours for an oil change that in had appt for. This seems excessive for $83 when I can use a drive up oil change service for just a bit more $ but get out in 20 min. The pric More

by christensen_pete
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Gosch Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Pete, feel free to contact us at your convenience. Guy Foster Service Manager GFoster@Goschmail.com

April 01, 2024

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Went for an oil change. Dropping off was easy. The employee offered me an additional package for $300+. I declined. Took about 4 hours. Easy pickup for me. Although, I saw o More

by Valdk87
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter, Jose Daniel Gutierrez

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Apr 02, 2024

Gosch Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

April 01, 2024

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Great, fast and friendly service! I would highly recommend to all my friends and family! More

by doctorgchiro
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Recommend Dealer
Yes
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Apr 02, 2024

Gosch Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

March 29, 2024

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the person who helped me today was isaiah ambriz, super nice guy and very patient More

by kapb8811
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Anthony Coulter, Isaiah Ambriz

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Mar 30, 2024

Gosch Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Isaiah here at Gosch Hyundai. Marcos Morales General Sales Manager mamorales@goschmail.com

March 26, 2024

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Carlos was polite and made my experience at Hyundai a pleasant experience! We will definitely be back for our service needs. More

by nlmcginni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 26, 2024

Gosch Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

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