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Carlos Acosta

Overview Reviews (204) Inventory (367)

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Carlos Acosta

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Carlos Acosta

Used Car Manager

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.9

204 Reviews

Overview Reviews (204) Inventory (367)

Languages Spoken

English

Spanish

4.9

204 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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204 Reviews of Carlos Acosta

May 22, 2024

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Employee Rating

Thank you so much for your help Jessica. God bless you all. I did get the car that I wanted but I got another one. I'm happy God bless you all. I did get the car that I wanted but I got another one. I'm happy More

by mohamadissahaj

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Calaise Jackson, Jessica Villamena

Helpful 0

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May 12, 2024

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Employee Rating

10000/10 would recommend this dealership. The entire staff is friendly and extremely helpful. This is the third car I have purchased at this dealership and could not be any happier! Thank you The entire staff is friendly and extremely helpful. This is the third car I have purchased at this dealership and could not be any happier! Thank you everyone!! More

by tsoutelo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Armando Daniel Lopez, Dave Radice, Mark Clifton, Raymond Furslew, Tkeya Grimes, Devin McQuade, Johnny O'Beirne

Helpful 0

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May 12, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Michael Lyttle General Sales Manager

May 12, 2024

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Employee Rating

Quick fast and easy. Came saw brought the car. Thank you tesla model 3 purchase Came saw brought the car. Thank you tesla model 3 purchase More

by VIC121679

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Devin McQuade, John Labora, Amanda Tompkins

Helpful 0

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May 12, 2024 -

DCH Kay Honda responded

Vic, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new Telsa Model 3! Michael Lyttle General Sales Manager

May 08, 2024

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Employee Rating

Excellent service. Friendly, efficient, clear explanation, smiling all the time, giving me warm feelings for the entire session Friendly, efficient, clear explanation, smiling all the time, giving me warm feelings for the entire session More

by H.jonathan.chao

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jessica Villamena

Helpful 0

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May 09, 2024 -

DCH Kay Honda responded

H. Jonathan, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Michael Lyttle General Sales Manager

May 07, 2024

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Employee Rating

Everyone worked really hard to get me into the car and payment I needed. Would recommend! payment I needed. Would recommend! More

by Yen

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Raymond Furslew, Yendri Badilla, Michael Myers, Jordan Jones, Calaise Jackson, Amanda Tompkins

Helpful 0

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May 07, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Michael Lyttle General Sales Manager

May 04, 2024

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Employee Rating

Your service department side was fine but your administration is not. Because I have been coming to DCH Eatontown N.J for vehicle service for about 1.5 months but your coffee machine is never wor administration is not. Because I have been coming to DCH Eatontown N.J for vehicle service for about 1.5 months but your coffee machine is never working nor is it clean. More

by Manjit singh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dave Radice, Max Brodbeck, Joseph Budner, Mark Clifton, Mickey Hughes, Tiffany Wessel, Maricela Oliveras , MaryJean Gonzalez, Mike Lyttle

Helpful 0

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May 09, 2024 -

DCH Kay Honda responded

Providing a positive experience is our top priority, Manjit, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

May 01, 2024

Dealership Rating

Employee Rating

I was treated with respect for my needs when purchasing my vehicle. All who were involved with the process worked together in a positive and professional manner to meet my needs. I was impressed by that, a my vehicle. All who were involved with the process worked together in a positive and professional manner to meet my needs. I was impressed by that, and would consider purchasing there in the future . I would recommend Kay Honda to others . I was impressed with the variety of vehicles available on the lot. More

by ELECTROFINK

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Freddy Tapia

Helpful 0

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May 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Lyttle General Sales Manager

April 25, 2024

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Employee Rating

The team was incredibly helpful throughout the entire process! Definitely would use them again for future purchases! process! Definitely would use them again for future purchases! More

by MURPHY.ANNA16

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Corey & Na'ai

Helpful 0

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Apr 26, 2024 -

DCH Kay Honda responded

Thank you, Anna, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Ken Kallok Service Director

April 24, 2024

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Employee Rating

I had a great experience at the dealership and I love my new civic sport new civic sport More

by Avati7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Raymond Furslew, Yendri Badilla, Freddy Tapia

Helpful 0

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Apr 24, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Lyttle General Sales Manager

April 21, 2024

Dealership Rating

Employee Rating

Made it very easy to buy a car, Also they didn't waste my time,it was easy process. my time,it was easy process. More

by jefferdman714

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Raymond Furslew

Helpful 0

Report | Print

Apr 22, 2024 -

DCH Kay Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at DCH Kay Honda are glad to have you as a customer. Michael Lyttle General Sales Manager

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